Endoscopy Technician (70703)

United Digestive•Atlanta, GA

About The Position

The Endoscopy Technician cleans and maintains endoscopy equipment according to manufacturer guidelines and supports the overall operation of the center. Under direct supervision, the technician assists with patient care as needed and contributes to instrument reprocessing, clinical tasks, housekeeping, clerical work, and front office tasks as assigned by management.

Requirements

High school diploma or GED.
Certified Medical Assistant credential or equivalent; at least two years of endoscopy experience may be considered in lieu of certification.
Computer literacy and ability to use healthcare systems and multiple Microsoft Office applications.
Professional, outgoing, warm, and helpful attitude.
Ability to provide a high level of customer service.
Clear communication with patients, clients, and coworkers by telephone, email, and in person.
Ability to plan, prioritize, and complete multiple delegated tasks.
Ability to work under pressure, assess and respond to issues, and communicate them promptly.
Ability to maintain composure and set a professional example for coworkers.
Reliability, punctuality, and ability to work independently.

Nice To Haves

Certified Flexible Endoscopy Reprocessor (CFER).

Responsibilities

Assist with direct patient care under the supervision of a registered nurse.
Explain procedures and expected sensations to patients, provide instructions, and help minimize discomfort.
Provide emotional and physical support to patients during procedures.
Set up equipment and ensure necessary supplies are available for procedures.
Assist the physician with procedures as directed.
Take and record vital signs; place blood pressure cuffs, pulse oximeter sensors, ECG leads, nasal cannulas, and grounding pads.
Collect, prepare, and accurately label specimens.
Report patient findings and observations promptly to the supervisor or responsible registered nurse.
Clean, maintain, and handle expensive and fragile equipment according to manufacturer guidelines.
Maintain adequate supplies in procedure rooms, utility rooms, pre-op, and recovery areas.
Report broken equipment, arrange for repairs, and maintain an accurate endoscope count according to practice policy.
Follow infection control procedures and support established policies, procedures, quality improvement, safety, environmental infection control, and accreditation and regulatory requirements.
Make post-procedure telephone calls.
Complete required documentation on forms and systems.
Follow written and verbal directions related to patient care policies and procedures.
Assist with admission and discharge procedures as directed.
Cross-train and provide backup support in other areas, including the scope room and front office.
Expand skills to include minor procedures and data entry.
Complete required training and perform other assigned duties or special tasks.