Endoscopy Technician

United Digestive • Atlanta, GA

10d • Onsite

About The Position

The Endoscopy Technician cleans and maintains endoscopy equipment according to manufacturer guidelines and supports the overall function of the endoscopy center. Under direct supervision, the technician assists with patient care as needed and performs instrument reprocessing, basic clinical tasks, housekeeping, clerical work, and front-office duties as assigned by management. The position is located at Midtown Endoscopy Center in Atlanta, Georgia, and may require travel as needed for business requirements.

The technician assists with patient care and procedures, prepares equipment and supplies, supports patients before and during procedures, and communicates observations to the responsible supervisor or registered nurse. The role also includes maintaining supplies and equipment, following infection-control and safety procedures, documenting required information, making post-procedure calls, and assisting with admissions and discharges. Cross-training and providing backup support in other areas, including the scope room and front office, are expected.

Requirements

• High school diploma or GED.
• Certified Medical Assistant credential or equivalent; a minimum of two years of endoscopy experience may be considered instead of certification.
• Computer literacy and ability to operate healthcare systems and multiple Microsoft Office applications.
• Professional, outgoing, warm, and helpful attitude.
• Ability to provide a high level of customer service.
• Ability to communicate clearly with patients, clients, and coworkers by telephone, email, and in person.
• Ability to plan, prioritize, and complete multiple delegated tasks.
• Ability to work under pressure, assess and respond to issues, and communicate them in a timely manner.
• Ability to maintain composure and set a professional example for coworkers.
• Reliability, punctuality, and ability to work independently.
• Ability to handle several directives and set priorities.
• Full range of body motion, including handling and lifting patients, pushing, pulling, and reaching.
• Good visual acuity and accurate color vision.
• Ability to reach, grasp, use fine finger movements, and use sensation to discern temperature, texture, size, and shape.
• Ability to speak and hear.
• Ability to stand and walk for extensive periods.
• Ability to work in a patient-care environment with potential exposure to blood and body fluids that may carry infectious disease, as well as chemical and electrical hazards, while observing medical-equipment safety guidelines.

Nice To Haves

• Certified Flexible Endoscopy Reprocessor (CFER) certification.

Responsibilities

• Assist with direct patient care under the supervision of a registered nurse.
• Explain procedures and expected sensations to patients and provide instructions to support cooperation and minimize discomfort.
• Provide emotional and physical support to patients during procedures.
• Set up appropriate equipment and ensure necessary supplies are available for procedures.
• Assist physicians with procedures as directed.
• Take and record vital signs; place blood pressure cuffs, pulse oximeter sensors, ECG leads, nasal cannulas, and grounding pads.
• Collect, prepare, and accurately label specimens.
• Report patient findings and observations promptly to the supervisor or registered nurse responsible for the patient.
• Clean, maintain, and handle expensive and fragile equipment according to manufacturers’ published guidelines.
• Maintain adequate supplies in procedure rooms, utility rooms, pre-op, recovery, and other areas.
• Report broken equipment, arrange for equipment to be sent for repair, and maintain an accurate endoscope count according to practice policy.
• Follow infection-control procedures and support established policies, procedures, quality improvement, safety, environmental infection control, and accreditation and regulatory requirements.
• Make post-procedure telephone calls.
• Complete required documentation on forms and systems.
• Follow written and verbal directions related to patient-care policies and procedures.
• Assist with admission and discharge procedures as directed.
• Cross-train and provide backup support in other areas, including the scope room and front office.
• Expand skills to include minor procedures and data entry as needed.
• Complete required training and perform other duties or special tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED