ClayDR Enablement Program Manager

Clay Labs • New York, NY

11d • Hybrid

About The Position

Clay is seeking its first ClayDR (SDR) Program Manager to build and scale the enablement programs for its ClayDR organization. This role will be responsible for the systems, content, training, and reinforcement programs designed to help ClayDRs ramp up faster, execute with confidence, and consistently generate high-quality pipeline. The Program Manager will identify successful strategies from top performers, transform them into repeatable programs, and equip every ClayDR with the necessary skills, confidence, and habits for success. As the inaugural hire for this position, the individual will significantly influence the definition of effective ClayDR enablement at Clay. The role is part of Clay’s Global Enablement team, collaborating closely with ClayDR Leadership to establish a high-performing and scalable ClayDR organization.

Requirements

• 3+ years in an enablement, sales, or SDR role, ideally in a high-growth SaaS environment.
• Experience either carrying an SDR/outbound number or directly coaching SDRs/BDRs responsible for pipeline generation.
• Deep understanding of the outbound motion and what separates strong pipeline from weak pipeline.
• Strong communication and facilitation skills, comfortable running workshops, certifications, and executive-level conversations.
• Experience building and scaling enablement programs including: onboarding, ever-boarding, certifications, and playbooks that improve performance.
• Experience building content and managing enablement systems (e.g., Notion, Gong, or an LMS) to centralize resources and measure adoption.
• Ability to thrive in fast-paced, high-growth environments and bring structure and clarity without slowing teams down.
• Curiosity, collaboration, and excitement to partner across GTM to help teams drive growth.

Responsibilities

• Design and scale onboarding and ever-boarding programs that accelerate ramp time and set a consistent foundation for success.
• Build and run workshops and certifications that strengthen ClayDR skills across cold calling, outbound messaging, prospecting, qualification, objection handling, and follow-up.
• Partner with ClayDR leadership to identify performance gaps across activity, conversion, messaging, and pipeline generation, then build enablement programs that address them.
• Capture and scale best practices from top-performers through repeatable frameworks and playbooks.
• Develop and maintain a central hub of resources (playbooks, talk tracks, case studies, templates) to reduce friction and improve knowledge sharing.
• Translate new product releases and workflows into clear, outbound plays that drive adoption, retention, and expansion.
• Partner with ClayDR managers to reinforce coaching, inspect adoption, and ensure enablement translates into consistent team behaviors.
• Measure enablement impact through adoption, performance, engagement, and revenue outcomes.

Benefits

• Competitive salary and role trajectory.
• Health insurance (fully funded, high quality health, dental & vision coverage).
• Visa sponsorship.
• Flexible schedules and paid time off (at least 2 weeks fully-disconnected per year, with a flexible vacation policy beyond that).
• Mental health support (coaches, mentors & mental-health services).
• Annual company retreats.
• Personal comfort equipment.
• Remote work option (though in-person is preferred).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed