Enablement Operations Manager

Decagon•San Francisco, CA

1d•$135,000 - $165,000•Onsite

About The Position

Decagon is looking for a Field Enablement Operations Manager to help scale the systems, programs, and operational processes that power our GTM organization. You'll play a key role in ensuring onboarding, training, content, and field programs operate seamlessly as we continue to grow. This role sits at the intersection of enablement, operations, and program management, partnering closely with stakeholders across the business to help drive field readiness and execution at scale.

Requirements

3+ years of experience in enablement, program management, operations, learning & development, or related roles
Strong organizational skills and attention to detail
Experience managing projects and coordinating across multiple stakeholders
Ability to thrive in fast-moving environments and drive work independently
Strong communication skills and an execution-oriented mindset

Nice To Haves

Experience supporting sales, customer-facing, or technical field teams
Experience with enablement, learning, or content management platforms
Experience supporting onboarding, training, or certification programs
Experience in a high-growth SaaS or startup environment
Familiarity with AI tools and modern productivity workflows

Responsibilities

Own the operational foundation of onboarding and enablement programs
Manage the systems, content, and resources that support our field teams
Support the execution of training, certifications, and key field initiatives
Partner cross-functionally to improve processes and drive alignment across the organization
Help scale the infrastructure and programs that enable a high-performing GTM team