EMT / Security Officer

Jena Choctaw Pines•Dry Prong, LA

10d•Onsite

About The Position

Under general supervision of the Security Shift Supervisor, the EMT/Security Officer ensures the safety and protection of casino patrons, employees, and assets in accordance with applicable laws, regulations, policies, and procedures. The position provides emergency medical assistance and first aid to patrons and employees within the scope of EMT certification and training, and maintains the confidentiality of privileged information. Duties include security patrols and inspections, monitoring access to restricted areas, assisting patrons, verifying gaming transactions, responding to alarms and other emergencies, preparing reports, and coordinating with security staff and public agencies. The position also responds to medical emergencies, administers first aid, assists paramedics and other emergency medical personnel, and provides emergency medical care within the employee’s training. The listed duties are illustrative and not all-inclusive; other duties may be required.

Requirements

High school diploma or GED.
Must be at least 21 years of age.
One year of security experience, or an equivalent combination of education and experience.
Current EMT license.
Complete and maintain CPR, AED, TIPS, and First Aid certifications.
Ability to become certified as an Emergency Medical Technician by the State of Louisiana.
Ability to establish and maintain professional relationships with coworkers and guests from varied social and cultural backgrounds.
Ability to work independently and meet strict timelines.
Ability to be persuasive and tactful in controversial situations.
Ability to prepare accurate, complete, legible reports and make detailed, accurate, objective oral presentations and respond to questions.
Ability to make effective decisions in routine and emergency situations.
Effective verbal and written communication skills.
Problem-solving skills.
Ability to read, analyze, and interpret operating and technical procedures, government regulations, and other correspondence.
Ability to stay organized, meet deadlines, and handle confidential information with integrity, confidentiality, and discretion.
Ability to work weekends and holidays as needed.
Valid driver’s license, adequate transportation, and a clean driving record.
Knowledge of tribal, federal, and state gaming, criminal, traffic, and civil codes and laws; security operations and practices, including investigation, patrol, communications, records, public relations, and crime prevention.
Skill in maintaining effective working relationships with law enforcement and regulatory agencies, departmental staff, tribal officials, and the public.
Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
Ability to interpret applicable federal, state, county, and local laws, regulations, and rules.
Ability to stand for 12 hours or more, walk, handle objects, reach, stoop, kneel, crouch, or crawl, and talk or hear; occasional sitting, climbing or balancing, and tasting or smelling; occasional lifting or moving of up to 100 pounds; and vision abilities including close, distance, and peripheral vision and focus adjustment.

Nice To Haves

One year of experience as an EMT.
Gaming industry experience.
Tribal preference applies. Enrolled members of the Jena Band of Choctaw Tribe receive absolute preference, followed in order by spouses of enrolled members, enrolled members of other recognized tribes, military veterans, and all others who meet the minimum qualifications.

Responsibilities

Attend and participate in security briefings and staff meetings.
Patrol the gaming floor and conduct checks of open machines, floor bank, drop doors, and parking areas; identify and report suspicious activity.
Assist in training and developing newly hired staff.
Perform lobby duties, including verifying patrons’ ages, opening doors, checking suspicious packages, and identifying intoxicated patrons.
Verify fills, jackpot winnings, and credits for accuracy; transport money, chips, tokens, and markers.
Control access to restricted areas and identify and report safety hazards.
Conduct routine, daily, and monthly inspections of signs, aisles, walkways, fire suppression systems, and fire extinguishers.
Assist patrons with vehicle lockouts, lost and found, and safety issues.
Ensure employees follow gaming policies and procedures and report violations to appropriate personnel.
Respond to emergency situations, which may include resetting alarms, evacuating, or shutting down the building.
Conduct initial investigations by interviewing customers or employees and obtaining written statements; complete thorough, accurate, and timely reports.
Complete and verify gaming paperwork, departmental logs, reports, and parking violations.
Communicate with security personnel using two-way radios and established codes and procedures.
Oversee Lost and Found by ensuring found items are bagged, tagged, accounted for, and documented in writing.
Coordinate with local government representatives to support cooperation with law enforcement and firefighting agencies.
Respond as an EMT when required; provide emergency medical care and first aid, assist paramedics and other emergency medical personnel, and administer artificial respiration when needed.
Contribute to team efforts and perform related or other required duties.