EMT SECURITY OFFICER

Graton Resort & Casino • ROHNERT PARK, CA

3d

About The Position

The EMT Security Officer responds to medical emergencies and provides emergency care to guests or Team Members until a physician or other qualified person assumes responsibility for continued care. The role also performs Security Officer duties in accordance with company standards, policies, and procedures, while supporting Graton Resort & Casino’s values and hospitality standards.

The position patrols the property, responds to disturbances and suspicious situations, assists with emergencies, and helps protect guests, Team Members, company assets, and the property. It may also involve dispatch duties, investigations, incident documentation, lost-and-found assistance, and working as a Bike Security Officer on foot or in a company vehicle. Administrative and workspace organization tasks may be assigned by management.

Requirements

• Communicate effectively in writing and verbally with guests, Team Members, and management.
• High school diploma or equivalent.
• At least 21 years of age.
• Possess and maintain a valid driver’s license.
• Possess and maintain California State EMT certification.
• Be able to obtain Basic Life Support Certification after hire; the company will provide training.
• Be able to complete Graton Resort & Casino’s Security Academy after hire.
• Be able to complete Guest Intoxication Awareness training annually.

Responsibilities

• Respond to medical emergencies and provide emergency care using EMT skills and training until a physician or other qualified person assumes responsibility for continued care.
• Patrol public areas, Team Member service areas, and company grounds to support the safety of guests and Team Members.
• Respond to disturbances and suspicious or unusual situations, remaining aware of surroundings and prepared to become involved in a physical confrontation if necessary.
• Know and enforce applicable laws, company policies, and procedures.
• Identify and address actions and hazards that could create liability for the company.
• Respond to and assist with emergencies, including fires, medical emergencies, and criminal activity.
• Know and perform the property’s evacuation procedures.
• Transport and protect company funds and assets.
• Conduct follow-up investigations as directed and complete incident reports as directed by Security Management.
• Assist with the lost-and-found process, including receiving, logging, storing, and returning items.
• Assist guests with the Self-Restriction process as requested.
• Assume dispatch duties when required, including assigning on-shift Security personnel to tasks, maintaining communications, and logging information.
• Maintain a daily log of Security activities and incidents.
• Maintain personal integrity and confidentiality of information related to the company and Security operations.
• Support teamwork and a positive work atmosphere, and maintain grooming and uniform standards.
• Inspect and maintain company-issued equipment.
• Know the location of and be familiar with the SDS booklet for the assigned area.
• May serve as a Bike Security Officer on foot or in a company vehicle.
• Keep assigned work areas, including Security offices, podiums, and vehicles, organized and clean.
• Perform assigned administrative tasks, including lost-and-found reconciliation, Team Member locker assignment and clearing, and stocking or checking inventory in Security workspaces and Medical Bags.
• Perform other job-related duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED