EMS Systems Analyst Sr

Electric Reliability Council of Texas • Taylor, TX

3d • Hybrid

About The Position

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. Performs systems maintenance and improvement activities to support the effectiveness of the Grid and Market Solutions (GMS) suite of systems and applications. The suite includes ICCP/SCADA, Energy Management System (EMS), Voltage and Transient Stability (VSAT/TSAT) systems, PMU System, Itron Load Forecasting System, Operator Training Simulator (OTS), Data Historian (PI), Network Model Management System (NMMS), Market Management System (MMS), Outage Scheduler (OS), Congestion Revenue Rights (CRR) System, Grid Planning systems, Resource Integration system and Control Room Situational Awareness tools. This role plans and executes system software upgrades, configurations, application software release installations, and performs non-functional testing of GMS systems and applications. This position maximizes system uptime and mitigates GMS system failures. This role will analyze user requirements, procedures, and problems to automate or improve systems. Reviews computer system capabilities, workflows, and scheduling limitations. Design systems solutions to help the organization operate more efficiently and effectively. Provides 24x7 technical support for GMS systems on a rotational basis. Responsible for the integration of GMS systems and applications, monitoring, and regular maintenance of the GMS systems’ environments and derived systems. Responsible for planning, deploying, and managing containerized GMS applications utilizing CI/CD integration tools.

Requirements

• Bachelor's Degree: Electrical Engineering, Computer Science, Computer Engineering or related field (Required)
• Requires minimum 1 year job-related work experience in excess of degree requirements for Level 2 Analyst.
• Requires minimum 1 year related work experience in one of the following areas: Energy Management System (EMS)/ICCP/SCADA, Market Management System (MMS), Outage Management Systems, Linux OpenShift, Docker, Kubernetes, OSI soft PI, or creating dashboards on Linux/Windows Platforms for Level 2 Analyst.
• Requires minimum 3 years’ job-related work experience in excess of degree requirements for Level 3 Analyst.
• Requires minimum 3 years related work experience in one of the following areas: Energy Management System (EMS)/ICCP/SCADA, Market Management System (MMS), Outage Management Systems, Linux OpenShift, Docker, Kubernetes, OSI soft PI, or creating dashboards on Linux/Windows Platforms for Level 3 Analyst.
• Requires a minimum of 5 years job related work experience in excess of degree requirements for Senior Level Analyst.
• Requires minimum 5 years related work experience in one of the following areas: Energy Management System (EMS)/ICCP/SCADA, Market Management System (MMS), Outage Management Systems, Linux OpenShift, Docker, Kubernetes, OSI soft PI, or creating dashboards on Linux/Windows Platforms for Senior Level Analyst.
• Programming Languages/Packages/Scripting: C, C++, Java, Perl, Python, PL/SQL, Shell Scripting
• Operating System: Windows, Linux
• Database: Oracle, SQL Server
• Source Code Control Tools: Git, GitHub
• CI/CD Tools (Github, Jenkins, Ansible, Jfrog etc.)
• Change Management and Defect Tracking Tools – Jira, qTrack etc.

Nice To Haves

• Master's Degree: Electrical Engineering, Computer Science, Computer Engineering or related field (Preferred)
• Experience with one of the vendors (GE, Siemens, Hitachi Energy/ABB, Resource Innovations, OSI Inc)
• Energy Management System (EMS) or Market Management System (MMS) or Outage Management Systems and applications preferred
• AVEVA Pi Historian Applications and Web Tools
• Power industry experience in grid and market arena preferably with software vendors or ISO/utilities
• Experience with XML, Java, CSS/HTML, JSON and Web Technologies
• Experience with Oracle PL/SQL
• Experience with Azure/AWS cloud technologies
• Experience with developing integration layers using Messaging Services: Tibco JMS, AMQ
• Experience with programming languages such as FORTRAN, C, C++, Java, Perl, and Python

Responsibilities

• Performs systems maintenance and improvement activities to support the effectiveness of the Grid and Market Solutions (GMS) suite of systems and applications.
• Plans and executes system software upgrades, configurations, application software release installations, and performs non-functional testing of GMS systems and applications.
• Maximizes system uptime and mitigates GMS system failures.
• Analyzes user requirements, procedures, and problems to automate or improve systems.
• Reviews computer system capabilities, workflows, and scheduling limitations.
• Designs systems solutions to help the organization operate more efficiently and effectively.
• Provides 24x7 technical support for GMS systems on a rotational basis.
• Responsible for the integration of GMS systems and applications, monitoring, and regular maintenance of the GMS systems’ environments and derived systems.
• Responsible for planning, deploying, and managing containerized GMS applications utilizing CI/CD integration tools.
• Understands and apply principles, theories and concepts related to the profession and ERCOT's culture.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Routinely monitors GMS systems and applications, as well as regular maintenance activities.
• Coordinates and performs database updates and upgrades in the GMS environments.
• Assists Operations Engineering, Market Operations, and other business units during acceptance testing of new and/or enhanced applications.
• Supports effective use and administration of GMS systems and applications by preparing and reviewing technical documentation.
• Performs patch implementations and migrations in the GMS systems.
• Performs system setup and testing with Market Participants as appropriate.
• Responds to system failures and operator questions on a 24/7 on-call rotation.
• Works with market participants to resolve problems and implement changes.
• Performs emergency recovery and troubleshooting of GMS systems and applications.
• Develops and maintains strong computer skills including in common business applications such as Excel, Word, and Access.
• Works on all aspects of GMS applications, including implementing new technologies and participating in the development of standards and processes to ensure effective administration and maintenance.
• Maintains real-time data collection to support GMS systems and applications.
• Maintains, troubleshooting, and repairs the GMS systems, applications, and interfaces.
• Troubleshoots GMS system issue utilizing system data metrics such as CPU, memory, and NFS storage consumption.
• Proactively identifies design problems and drives resolution.
• Participates in GMS Disaster Recovery Drills.
• Tests, certifies, and implements changes to the Production and Test environments.
• Interfaces with ERCOT QSEs on a regular basis to perform communication tests and support.
• Analyzes system performance and recommends business enhancements.
• Represents GMS Production Department at interdepartmental meetings.
• Works with vendors to clarify GMS systems capabilities and requirements; understands the vendor's needs, and resolves issues that may arise as the vendors work to make changes and improvements.
• Performs systems maintenance and improvement activities to support the effectiveness of the GMS.
• Participates in planning and evaluating the impact of system modifications and maintenance activities.
• Plans, deploys, and supports containerized GMS applications utilizing CI/CD integration tools (Ansible, Jenkins, Jfrog and Github etc.).
• Enhance GMS systems and application monitoring utilizing various monitoring tools to improve GMS systems’ reliability.
• Trains and supports users on all aspects of the GMS and related applications.
• Participate in industry meetings and discussions related to GMS technologies to maintain and expand knowledge that is applied on the job.
• May provide training or oversee the work of less experienced systems analyst.
• May act as mentor and advisor to less experienced engineers/analysts.
• Works independently on assignments and projects.
• Participate in multifunctional teams to obtain input, address comments, and perform studies.
• Assists in developing tools, processes, and procedures that enhance system reliability and departmental/organizational efficiencies.
• Participates with other ERCOT departments to select and implement system changes as needed.

Benefits

• Employees will be required to be on-site in Taylor, TX at a minimum of 2 days per week, or more, as needed based on the business needs as determined by management
• Remote work is required to be performed from your Texas residence.
• Employees may opt to work on-site more than required or 100% of the time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level