EMS Registration & Billing Specialist

UMC Health System

10d•Onsite

About The Position

The EMS Registration and Billing Specialist is responsible for completing the registration process and entering charges for ambulance billing. This role involves collecting pertinent patient information, entering charges for timely billing and reimbursement, transcribing EMS charges as documented by paramedics, inputting payer-specific data for claims submissions, and verifying insurance eligibility and benefits. The specialist will also perform other related assigned duties. The position requires a High School Diploma or GED and over one year of experience in a patient access representative, customer service representative, or similar administrative role. Excellent customer service skills, fluency in English, and the ability to multi-task in stressful situations are essential. The role involves interaction with patients, family members, and staff from various departments, as well as collaboration with the EMS Leadership team. The physical demands include lifting up to 25 lbs, frequent sitting and walking, and near visual acuity. The working environment may involve indoor and outdoor environmental changes with varying temperatures. This position is subject to stressful atmospheres and emotional demands.

Requirements

High School Diploma or GED.
+1 year experience as a patient access representative, customer service rep, or similar administrative role
Excellent customer service skills; Must speak, read, and write English fluently.
Ability to multi-task, handle problems, interruptions, and other stressful situations in a professional manner.
Demonstrate planning, organization, and ability to follow-through until a process is complete.
Must possess near visual acuity to read documents and computer records.