EMS Billing & Insurance Specialist

Harnett County•Lillington, NC

1d•Onsite

About The Position

An employee in this position performs a variety of clerical and technical work of an accounting nature in the Emergency Services Administration (Division) of Harnett County Emergency Services (Department). This includes: entering and processing information for billing and collections; using computerized data entry equipment to prepare bills for invoicing clients and insurance; entering ambulance call report data into computer files; sending and filing invoices; typing; and maintaining files of a variety of records, reports, documents, and correspondence. Hiring Salary: $44,604.00

Requirements

High school diploma
Two (2) years of secretarial/clerical work experience including bookkeeping and preferably with some experience in medical billing and collections
Or equivalent education and/or experience
Possession of a valid North Carolina driver's license.

Nice To Haves

Some experience in medical billing and collections

Responsibilities

Answers telephone and receives inquiries; provides information based upon detailed knowledge of Department operations; or refers caller to proper official.
Utilizes computerized data entry equipment and various word processing, spreadsheet, database and/or file maintenance programs; enters, stores, and/or retrieves information as requested or otherwise necessary; compiles and/or manipulates data from various sources to prepare a variety of statistical and narrative reports and other documentation; prints, electronically transmits, submits, copies, and/or files reports and records according to established procedure or as requested; and prepares backup copies of computer files in accordance with established procedures.
Composes and/or types a variety of correspondence, reports, meeting notes, lists, labels, forms, etc. from typed or handwritten copy.
Produces photocopies of correspondence, records, reports, and other documents; sorts and distributes or files copies as appropriate; establishes and maintains a variety of tangible files, filing, retrieving and/or discarding material as requested or as otherwise necessary.
Serves as backup for the Transportation Coordinator as needed for coverage.
Picks up mail; takes mail out; opens mail; scans and records date; and puts into Laserfiche.
Deposits checks; processes credit card payments including those made by phone.
Receives and processes ambulance call records; processes wheel chair claims; enters data into computer files; generates invoices; mails to clients, private insurance carriers, and/or Medicare and Medicaid, as appropriate.
Prepares correspondence or places telephone calls to patients or insurance carriers to verify or obtain information; inquires about payments or discrepancies in bills, etc.; processes payments; and processes payment refunds, as appropriate.
Establishes and maintains accounts for Department; records business transactions concerning patient billing and insurance receipts in computer files, journals, ledgers, and on special forms; posts revenues to proper patient accounts; balances cash and ambulance call reports to prepare transaction reports; balances and reconciles receipts; and closes out accounts at end of months and fiscal year.
Handles bankruptcy notices for bills.
Pulls bank ACHs and reconciles payments in billing software.
Attends seminars, conferences, workshops, classes, lectures, etc., as appropriate, to enhance and maintain knowledge of trends and developments in emergency services billing and collection program administration.
Handles confidential and sensitive information in an appropriate manner.
Works in Emergency Operations Center during activations.
Assists supervisor with other office tasks.
Performs other related duties as assigned.