Insurance billing specialist

Brightli • St. Louis, MO

1d • Onsite

About The Position

Burrell Behavioral Health is seeking an Insurance Billing Specialist to join their compassionate, collaborative team. This role offers opportunities to build specialized billing expertise, work with industry professionals, contribute to the financial success of behavioral health services, develop strong relationships with insurance providers, and help ensure individuals receive access to the care they need. The ideal candidate will have exceptional attention to detail, strong communication skills, analytical thinking, and a commitment to accuracy and customer service. The Insurance Billing Specialist will manage insurance billing processes, submit and monitor claims, resolve denied or unpaid claims, maintain accurate billing records, and support revenue cycle operations. This position plays a vital role in ensuring claims are processed efficiently and accurately, helping the organization continue its mission of improving lives and strengthening communities through behavioral health services.

Requirements

• High school diploma required
• Minimum of three (3) years of bookkeeping experience required
• Minimum of two (2) years of insurance billing experience required
• Knowledge of medical billing and collection practices
• Basic knowledge of medical coding and third-party payer procedures
• Strong communication and customer service skills
• Excellent 10-key and alphanumeric data entry skills with strong attention to detail
• Proficiency with word processing, spreadsheet, database, and web-based applications
• Current driver's license, acceptable driving record, and current auto insurance required
• Successful completion of background screening, including criminal record, driving record, abuse/neglect, and fingerprint checks

Nice To Haves

• Coursework in typing and business practices preferred

Responsibilities

• Create, review, and submit private insurance claims accurately and within established billing timelines
• Audit claims documentation to verify appropriate diagnoses, coding, and charge accuracy prior to submission
• Monitor claim processing, reimbursements, denials, authorizations, and payment timelines while maintaining detailed records
• Investigate and resolve unpaid or denied claims, including preparing and submitting appeals within required deadlines
• Communicate claim and appeal statuses with program staff and stakeholders to support continuity of operations
• Prepare and distribute reports related to accounts receivable, claim activity, reimbursements, and billing performance
• Assist with monitoring receivable accounts and provide recommendations regarding collections, write-offs, and reimbursements
• Support enhancements to billing systems and client demographic databases to improve efficiency and accuracy
• Collaborate with leadership and complete additional duties as assigned

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED