EMS Manager - Battalion Chief

AtlantiCare•Egg Harbor Township, NJ

9h•Onsite

About The Position

The EMS Manager - Battalion Chief oversees the daily operations of the EMS Department for a designated platoon. This includes but is not limited to maintaining adequate staff levels, keeping proper equipment readily available and emergency command response to incidents. The EMS Manager - Battalion Chief supervises EMS staff during their shift, as assigned: MICN's, RN's, MICP's, EMT's, MAV technicians, Medcom Communication (in the absence of Communications Manager) and EMS Students. The EMS Manager - Battalion Chief is responsible for the provision of a high standard of emergency medical care to the citizens of Atlantic and Cape May County and surrounding areas. The EMS Manager - Battalion Chief is role model for desired company values, responsible for resolving customer service issues, operating within budgetary guidelines, identifying ways to best utilize System resources and maximizing performance through continual reassessment of System needs and EMS response to Mass Casualty Incidents, Special Operations requests and Special Events. The EMS Manager -- Battalion Chief will partner with the EMS Director of Admin/Operations for all HR related issues. The EMS Manager - Battalion Chief is responsible for maintaining all licensed vehicles in accordance with established NJDOH regulatory guidelines and ensuring that vehicle checks and patient charts are completed within the allotted timeframe. The EMS Manager - Battalion Chief also ensures that the daily operational QA is completed at the end of each shift. The EMS Manager - Battalion Chief is responsible for providing assisting with new hire orientation, communicating performance expectations, and providing feedback to staff on a consistent basis. This position will also be responsible for being a liaison to various staff led committees. The EMS Manager can be asked to back up Administrator on Call for a period of time. The EMS Manager - Battalion Chief provides leadership on designated Shared Governance Teams of the Health care system. All EMS Manager will collaborate with internal and external stakeholders to ensure smooth operations at all times. The EMS Manager - Battalion Chief also maintains established controlled dangerous substance CDS); par levels, maintaining security, reconciliation and quality assurance by 100% chart reconciliation and quality assurance by 100% chart review of completed CDS usage sheets. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.

Requirements

Bachelors in EMS, Business or Public Administration or related field degree required.
Must have or begin a Bachelor program within 6 months of hire.
Certified as a Paramedic or MICN by State of NJ required.
Current American Heart Association (AHA) BLS required upon hire or transfer.
AHA ACLS, AHA PALS or PEPP Certification required upon hire or transfer.
Completion of the National Incident Command Courses, ICS 100, 200, 700 and 800 required upon hire or transfer.
FEMA Professional Development Series, ICS 300, 400 required within 1 year of hire or transfer.
Valid Driver's License required upon hire or transfer.
NJ EMD and NECI 9-1-1 officer required within 3 months of hire or transfer.
3-5 years' work experience in EMS.
Effective interpersonal, organizational and communication skills required.
Knowledge of all aspects of emergency policies and procedures and clinical applications required.

Nice To Haves

Previous Supervisory Experience preferred.

Responsibilities

Oversees the daily operations of the EMS Department for a designated platoon.
Maintains adequate staff levels.
Ensures proper equipment is readily available.
Provides emergency command response to incidents.
Supervises EMS staff during their shift.
Ensures a high standard of emergency medical care.
Resolves customer service issues.
Operates within budgetary guidelines.
Identifies ways to best utilize System resources.
Maximizes performance through continual reassessment of System needs.
Responds to Mass Casualty Incidents, Special Operations requests and Special Events.
Partners with the EMS Director of Admin/Operations for all HR related issues.
Maintains all licensed vehicles in accordance with established NJDOH regulatory guidelines.
Ensures vehicle checks and patient charts are completed within the allotted timeframe.
Completes daily operational QA at the end of each shift.
Assists with new hire orientation.
Communicates performance expectations to staff.
Provides feedback to staff on a consistent basis.
Acts as a liaison to various staff led committees.
Backs up Administrator on Call for a period of time.
Provides leadership on designated Shared Governance Teams.
Collaborates with internal and external stakeholders to ensure smooth operations.
Maintains established controlled dangerous substance (CDS) par levels.
Maintains security, reconciliation, and quality assurance of CDS usage.
Provides quality customer service.
Participates in performance improvement efforts.
Demonstrates commitment to teamwork and cooperation.