EMS Field Service Technician - Level 2

Sunbelt Rentals, Inc.•Odessa, TX
•$30 - $41

About The Position

The EMS Field Service Technician travels to customer job sites to diagnose and correct malfunctions in equipment within EMS-specific categories, such as large hydraulic excavators, high-horsepower crawler dozers, articulated haul trucks, wheel loaders, motor graders, and heavy-duty on-road trucks. The technician represents Sunbelt Rentals professionally while following company, governmental, and equipment-related safety requirements. The role services and oversees equipment repairs at job sites, diagnoses complex mechanical problems, and performs onsite repairs. It also requires the ability to understand complex electrical schematics, diagnose engine, transmission, hydraulic, and emissions systems using OEM or aftermarket diagnostic software, fabricate parts through torch cutting and arc welding, and apply safe rigging and lifting practices during major component removal and installation. The technician communicates equipment issues with customers and supervisors, participates in branch meetings, and performs other duties assigned by the manager. This position requires physical work, including bending, squatting, crouching, reaching, and lifting 50 pounds or more. Depending on the job, it may involve extended driving, loading and unloading heavy equipment, working in extreme weather, and night or weekend work. Sunbelt Rentals provides on-the-job training for eligible employees and offers a comprehensive benefits package to full-time employees.

Requirements

  • High school diploma or equivalent.
  • Four or more years of experience with earth-moving equipment and similar equipment strongly preferred.
  • DOT physical examination (medical card).
  • MACS or equivalent air-conditioning training or certification.
  • Own and be able to safely and effectively use mechanic’s tools and equipment.
  • Working knowledge of individual equipment design and safety requirements.
  • Clear understanding of equipment safety and a high level of safety consciousness.
  • Ability to communicate equipment issues and understand job assignments.
  • Valid driver’s license and acceptable driving record.
  • Good written and verbal communication skills.
  • Ability to prioritize work assignments.
  • Flexibility regarding work assignments.
  • Ability to bend, squat, crouch, and/or reach and lift 50 pounds or more, as required by the job.

Nice To Haves

  • Four or more years of experience with earth-moving equipment and similar equipment.
  • Veteran or other military service-member status is encouraged to apply.

Responsibilities

  • Service and oversee repairs of equipment at job sites to ensure it is in proper working condition.
  • Diagnose complex mechanical equipment problems, troubleshoot issues, and perform onsite repairs as needed.
  • Fabricate parts and equipment, including through torch cutting and arc welding, to meet shop and customer needs.
  • Interpret complex electrical schematics to diagnose wiring and electrical component failures.
  • Perform complex diagnostics on engine, transmission, hydraulic, and emissions systems using OEM and/or aftermarket diagnostic software.
  • Apply safe rigging and lifting practices when removing and installing large components.
  • Communicate equipment issues effectively with customers and the supervisor to support customer satisfaction.
  • Perform other duties assigned by the manager.
  • Follow company, governmental, and equipment-related safety requirements.
  • Attend and participate in branch meetings.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • Paid volunteer time off
  • Short-term and long-term disability insurance
  • Accident insurance
  • Life insurance
  • Travel insurance
  • Flexible spending
  • Tuition reimbursement options
  • Employee Assistance Program (EAP)
  • Length of Service Awards
  • 12–25 vacation days depending on years of service
  • 5 sick days
  • 6 holidays
  • 2 half-day holidays
  • 2 floating holidays
  • 1 inclusion day
  • 1 volunteer day
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