EMS Dispatcher - Massena, NY

Rochester Regional Health

3d • $19 - $23 • Onsite

About The Position

The EMS Dispatcher is responsible for coordinating patient transport within SLH and St. Lawrence County. Collaborate with St. Lawrence Health leadership, physicians, nurses, etc. to ensure the EMS system is supporting overall patient flow along the continuum of care.

Requirements

• Remain calm in high-stress situations
• Coordination of assets to transfer patients in a timely fashion
• Data entry
• Basic understanding of computers
• Ability to communicate effectively.
• Able to sit or stand and work at a computer keyboard.
• Ability to effectively communicate both orally and in writing.
• Occasional stooping, bending, reaching, lifting, pushing and carrying up to 125 pounds, (250 pounds with assistance).
• Close visual acuity viewing a computer screen.
• Work with equipment and manipulate equipment settings, computer keyboard, etc.
• OSHA Category I: High risk of exposure to blood/body fluids in the day to day job duties.
• May be exposed to extreme conditions (heat or cold)
• Regular and on-time attendance.
• 40 hours per week.
• Individual may be required to work non-standard shifts as needed (weekend, evenings, swing shift, or some combination).
• Occasional travel by conventional means to other locations as required.
• High School diploma or GED equivalent
• BLS required at hire, If not AHA, must obtain AHA BLS within 3 months of hire.
• Valid Driver's License

Nice To Haves

• NYS EMT Certification preferred
• healthcare billing and/ or coding

Responsibilities

• Coordinate patient transportation
• Communicate with healthcare partners.
• Ensure timely completion and accuracy of paperwork.
• Data entry into charting program.
• Maintain a list of transport requests

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED