EMS Account Representative

NUS Consulting Group•Park Ridge, NJ

6d•$20 - $22

About The Position

EMS Managers act as the liaison for all communications between the client and utility providers regarding billing issues. Further, they are responsible for the daily validation and export of utility invoices for the accounts assigned to them. The validation includes a review of all carryover and late fees, as well as the acquisition of any missing or overdue for delivery invoices from suppliers. Also, all documents to the client from utility providers are also reviewed and responded to on behalf of or with the client. In addition, EMS Managers are responsible for monthly reporting including accruals, as well as modifications to the system (i.e. new sites, closed sites, new supplies with appropriate coding, etc.). The EMS Manager will also be required to follow-up on all system and staff generated investigations pertaining to supplier billing and work with the assigned Consultants and the client to resolve.

Requirements

Act as the liaison for all communications between the client and utility providers regarding billing issues.
Daily validation and export of utility invoices.
Review of all carryover and late fees.
Acquisition of any missing or overdue for delivery invoices from suppliers.
Review and respond to all documents to the client from utility providers on behalf of or with the client.
Responsible for monthly reporting including accruals.
Responsible for modifications to the system (i.e. new sites, closed sites, new supplies with appropriate coding, etc.).
Follow-up on all system and staff generated investigations pertaining to supplier billing.
Work with the assigned Consultants and the client to resolve billing issues.
Maintain accurate and thorough notes in the ECP regarding specific client handling rules and expectations.
Cover the account portfolios of co-workers when they are out of the office.
Invoice review for validation of usage and cost computations.
Ensure timely export of all invoices.
Communicate inquiries/investigations to the client, the supplier and/or Consultant.
Follow-up on misapplied or missing payments with suppliers.
Handle all Notices, Overdue Supplies, DMS Supplier Checks, Posting Tickets and E-Bill Invoice acquisition requirements.
Respond to client requests for information and assistance whenever in scope of existing NUS Agreement.
Handle accrual reporting, opening/closing sites and supplies, AP coding updates.

Responsibilities

Daily validation and export of utility invoices for assigned accounts.
Review carryover and late fees.
Acquire missing or overdue invoices from suppliers.
Review and respond to documents from utility providers on behalf of or with the client.
Perform monthly reporting, including accruals.
Make modifications to the system (e.g., new sites, closed sites, new supplies with appropriate coding).
Follow up on system and staff generated investigations pertaining to supplier billing.
Work with assigned Consultants and the client to resolve billing issues.
Maintain accurate and thorough notes in the ECP regarding specific client handling rules and expectations.
Cover the account portfolios of co-workers when they are out of the office.
Invoice review for validation of usage and cost computations, and ensuring timely export of all invoices.
Communicate inquiries/investigations to the client, the supplier and/or Consultant whenever they occur.
Follow-up on misapplied or missing payments with suppliers.
Handle all Notices, Overdue Supplies, DMS Supplier Checks, Posting Tickets and E-Bill Invoice acquisition requirements.
Respond to client requests for information and assistance whenever in scope of existing NUS Agreement.
Handle accrual reporting, opening/closing sites and supplies, AP coding updates.