Founding EMS Sales Development Representative

CareSwift•New York, NY

2d•$80,000 - $120,000•Hybrid

About The Position

CareSwift uses AI to automate ambulance reports, aiming to eliminate the 30% of a paramedic's shift currently spent on paperwork. As a Y Combinator-backed startup (S25) based in New York City, we are experiencing rapid growth. This role involves communicating our story and value proposition to EMS agencies nationwide. We are seeking a driven and resourceful salesperson with knowledge of the EMS industry to join us as our Founding SDR. This position will be responsible for managing the top of the sales funnel, including identifying, contacting, and qualifying EMS agencies and ambulance services, and subsequently scheduling demos for the CEO to close. This role offers significant impact and autonomy, with the opportunity to develop our outbound sales strategy from the ground up. The ideal candidate will have a strong understanding of the EMS sector, enjoy the challenge of lead generation, and be motivated by booking successful meetings.

Requirements

You know EMS. You've worked in or around emergency medical services — as a provider, dispatcher, administrator, or vendor selling into EMS. You understand the language, the pain points, and the people.
You're a natural hunter. You don't wait for leads to come to you. You find them, research them, and figure out the best way to get their attention.
You're a people person. You build rapport fast, listen well, and can hold a genuine conversation with an EMS chief or operations director.
You're self-driven. This is an early-stage startup. There's no playbook yet — you'll be writing it. You need to be comfortable with ambiguity and motivated by ownership.
You're organized and persistent. You follow up relentlessly without being annoying. You keep your CRM clean and your pipeline moving.
Sales experience is a plus — whether it's a formal SDR/BDR role, selling medical equipment, or any B2B sales background. But hustle and EMS knowledge matter more than a polished resume.

Responsibilities

Prospect & research: Identify high-potential EMS agencies, ambulance services, and fire departments that would benefit from CareSwift. Build and maintain a pipeline of qualified leads.
Outreach: Craft and execute outbound campaigns — cold calls, emails, LinkedIn, and whatever else works — to get decision-makers on the phone.
Qualify: Have real conversations to understand a prospect's pain points, current workflows, and whether CareSwift is the right fit.
Book demos: Get qualified prospects scheduled for product demos with Brian.
Iterate on process: Track what's working and what's not. Help us build a repeatable, scalable outbound sales engine.
Be the voice of the customer: Share what you're hearing from prospects with the team to help shape our product and messaging.