EMR Analyst I - Epic Billing
About The Position
The EMR Analyst I on the Epic Billing team supports revenue cycle functions through Epic Hospital Billing and Professional Billing tools. Working collaboratively with guidance and supervision, the analyst handles assignments involving production support, system updates, and maintenance, and contributes to projects involving Epic Billing administration, technical support, and customer experience. The role helps address regulatory compliance, operational efficiency, patient experience, provider and staff satisfaction, and revenue capture by configuring, integrating, and implementing informatics solutions in collaboration with revenue cycle operations.
Requirements
- Bachelor's degree or an equivalent combination of education and experience.
- No experience required.
Nice To Haves
- Direct experience in a revenue cycle environment and understanding of its workflows and challenges.
- Proficiency with Epic Information Systems, including implementation and maintenance.
- Understanding of regulatory requirements related to revenue cycle operations.
- Ability to analyze revenue cycle data trends to improve processes and outcomes.
- Experience collaborating with revenue cycle operations leadership to align informatics solutions with operational needs.
- Ability to navigate a complex healthcare environment.
Responsibilities
- Take ownership of tasks, use initiative, and communicate issues or roadblocks to a supervisor.
- Work with cross-functional teams and participate in design and leadership team meetings for clinical applications.
- Consult with end users to ensure clinical applications and training materials support patient care delivery processes.
- Participate in educational opportunities and instructional sessions, build skills, maintain positive relationships, and contribute to a positive team environment.
- Prepare oral and written presentations.
- Serve as a resource for application projects and enhancements; manage and prioritize assigned tasks, scope and estimate small projects, communicate status, and collaborate across teams.
- Provide technical support and resolve known issues; develop troubleshooting and critical-thinking skills, and escalate unresolved issues promptly.
- Support users through clinical system training and the creation and maintenance of education and training materials.
- Participate in an on-call support rotation and learn basic support processes.
- Interact collaboratively with staff throughout the Medical Center and provide courteous, attentive, respectful, enthusiastic, and safe customer service with timely follow-up.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
