Case Manager

WestCoast Children's Clinic • Oakland, CA

15d • Hybrid

About The Position

The EMPOWR Case Manager provides direct support and guidance to transition aged youth (TAY, ages 16-24) in the EMPOWR program. This program aims to support TAY youth in attaining mental health support, housing stability, employment and education gains, and community connections. The Case Manager works in collaboration with the EMPOWR Team to provide advocacy, community-based rehabilitation services, referrals and collateral work with parents, social workers, teachers, and other adults in their lives. Services may include linking to and coordinating with tutoring & vocational programs, mentoring, housing, health, benefits or other needs of the family. The Case Manager must have strong advocacy skills, demonstrate flexibility, utilize a strengths-based approach, and have demonstrated experience working with youth and their families.

Requirements

• At least 2 years experience working with system-involved youth.
• Experience providing case management and rehabilitation services, particularly with transition age individuals facing trauma and high mental health needs.
• Demonstrated ability to work independently and collaboratively within multidisciplinary teams, across diverse communities, and various settings such as homes, schools, and neighborhoods.
• Familiarity with Alameda County resources and proficiency in completing Medi-Cal documentation and billing.
• Skilled in working with clients with complex traumatic histories and attachment difficulties, while maintaining organization, timeliness, and quality in documentation.
• Ability to travel by car to meet with clients, generally within a 90 mile radius of WCC's Oakland office. Alternative forms of transportation may be accommodated based on the needs of the program and clients.
• Employees must have a clean CA DMV record.
• When driving for WCC, current vehicle insurance is required.

Nice To Haves

• Bachelor’s degree in Psychology, Criminal Justice, Social Work or related field preferred.
• Direct, personal experience with foster care, social services, juvenile justice, mental health, residential treatment or group home placements, wraparound services, or other related community resources is highly desirable.

Responsibilities

• Provide community-based trauma-informed support to transition aged youth (TAY, ages 16-24), focusing on independent living.
• Provide advocacy, case management, and rehabilitation services to transition-age youth.
• Assist youth in accessing essential community resources such as housing, healthcare, education, and employment.
• Provide intensive skill building with youth, with a focus on independent living.
• Conduct risk assessments, crisis intervention, and safety planning.
• Help youth access SSI, regional center services, and appropriate housing.
• Support youth in obtaining and maintaining Medi-Cal coverage.
• Provide psycho-education and advocacy for mental health issues.
• Work in partnership with the team to engage and connect clients to appropriate resources and services.
• Ensure compliance with billing requirements and agency policies.
• Deliver services in the community (car travel required).
• Provide stabilization support in-person for children and TAY.
• Uphold professional and ethical standards as a representative of the WestCoast community.

Benefits

• Employer-paid Medical Benefits for Employees
• 100% employer-paid dental and vision
• Dependent medical, dental and vision (50% employer-paid)
• Medical and Dependent Care FSA and commuter plans
• 100% employer-paid life insurance long-term disability insurance
• Voluntary accident, term life and hospital indemnity insurance
• 403(b) and ROTH retirement plan options, employer contribution targeted at 7.5% after first year of employment
• Quarterly (5-10%) and annual incentive compensation (10%)
• Three weeks PTO during the first year of employment, 4+ weeks PTO with additional years of service
• 12 paid holidays plus one paid floating holiday per year
• 4 paid self-care days per year
• Wellness stipend ($100.00 per month)
• Professional development stipend and CEUs for trainings
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree