Employment Specialist Supervisor

Blue Sky • Detroit Lakes, MN

1d

About The Position

The Employment Supervisor provides oversight and leadership to staff delivering person-centered employment services through the Customized and Supported Employment Programs. The role ensures high-quality service delivery, compliance with funding and licensing requirements, and positive employment outcomes for people with disabilities and other barriers to employment. The supervisor also supports employer relationships and the use of best practices in vocational support.

The position combines office-based and community-based work, with travel between service locations and throughout the community to support staff and clients. The schedule is flexible and may include evening or weekend hours according to client and employer needs. The role may involve emotionally challenging situations that require resilience and professionalism.

Requirements

• Bachelor’s degree in Social Work, Human Services, Vocational Rehabilitation, or a related field.
• At least 3 years of experience in supported employment or disability services.
• 1–2 years of experience in a supervisory or leadership role.
• Strong understanding of supported and customized employment practices and person-centered planning.
• Familiarity with Medicaid waiver services, 245D regulations, and Vocational Rehabilitation funding streams.
• Effective interpersonal, organizational, and leadership skills.
• Valid driver’s license, clean driving record, and reliable transportation for community-based supervision.

Responsibilities

• Supervise and support a team of Employment Specialists and Placement Services Case Managers.
• Oversee daily employment-services operations and ensure compliance with 245D regulations and agency policies.
• Facilitate staff training, coaching, and performance evaluations to support professional development and service quality.
• Monitor caseload distribution, service documentation, and data entry for compliance with VRS, Medicaid, and internal requirements.
• Ensure timely development and implementation of Individual Employment Plans.
• Support staff delivering Pre-Employment Transition Services (Pre-ETS) to youth ages 14–21 and customized services to adults.
• Guide staff on benefits counseling and support participants in making informed employment decisions.
• Help coordinate and strengthen employer relationships and community engagement to support job development.
• Lead regular team meetings and interdisciplinary coordination with case managers, VRS counselors, and educational staff.
• Review service-delivery data, including job placements, retention rates, and participant satisfaction.
• Participate in strategic planning and program-development initiatives with leadership.
• Address participant escalations and complex cases, modeling person-centered, strengths-based approaches.
• Conduct field visits with staff as needed to support client services, relationship building, and service-delivery oversight.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager