Employment Standards Officer

Government of Alberta•Edmonton, AB

7d•CA$76,613 - CA$100,492•Hybrid

About The Position

Each day in Alberta, more than two million people go to work and fuel Alberta’s economic engine. The Ministry of Jobs, Economy Trade and Immigration supports regional and provincial economic development, promotes international trade and investment, attracts skilled workers and promotes safe, fair and healthy workplaces. The work we do at Employment Standards Program Delivery (ESPD) is challenging, stimulating, and rewarding. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Are you interested in a position that is challenging, rewarding and focused on ensuring a fair and equitable workplace for Albertans? Look no further as we have an exciting opportunity for you! Reporting to a Team Lead within the Complaint Resolution Unit or Special Investigations and Inspections Unit, Employment Standards Officers (ESOs) are tasked with resolving disputes where alleged contraventions of the Employment Standards Code (Code) have occurred. This is achieved by providing education to parties, facilitating mediation and negotiation discussions, and conducting investigations and advanced enforcement activities including site inspections, audits and prosecutions. ESOs exercise the authorities delegated under the Code in a fair and unbiased manner and make determinations. These determinations can become enforceable as a judgment in the Alberta Court of King’s Bench.

Requirements

University degree in a related field.
At least two years of related experience with interpreting legislation and/or policy and procedures.
A Class 5 Driver’s License is also required.
Cover letter required.
Resume and cover letter that succinctly demonstrate qualifications against job requirements, including education, experience, and relevant competencies.
Resume must include precise employment dates (month and year).

Nice To Haves

Exceptional verbal and written communication skills in English, with the ability to articulate ideas clearly, capture key information, and produce well reasoned written work.
Proven experience in mediation, showing composure, judgement, and effectiveness in fast-paced, high-pressure environment.
Demonstrated ability to collect, verify and analyze facts and apply legislation.
Excellent organizational skills, with the ability to prioritize tasks, manage time, and consistently deliver high quality work within required timelines.
Client focused, detail oriented, and thorough, ensuring accuracy and care in every task.
High character team player with excellent work ethic – accountable, independent, self-driven, reliable, respectful, collaborative, and motivated to contribute to shared goals with a positive, solutions oriented attitude.

Responsibilities

Resolving disputes where alleged contraventions of the Employment Standards Code (Code) have occurred.
Providing education to parties.
Facilitating mediation and negotiation discussions.
Conducting investigations and advanced enforcement activities including site inspections, audits and prosecutions.
Exercising the authorities delegated under the Code in a fair and unbiased manner and making determinations.