Employment Specialist

GOODWILL IND OF THE CHESAPEAKE INC•Baltimore, MD

77d•$23 - $29•Hybrid

About The Position

Goodwill Industries of the Chesapeake is seeking an Employment Specialist to connect job seekers with meaningful employment opportunities while building strong partnerships with employers throughout the community. This role combines career coaching, job placement, employer engagement, and retention support to help individuals achieve long-term employment success. The ideal candidate is relationship-driven, organized, and passionate about helping people overcome barriers to employment and build sustainable careers.

Requirements

Bachelor's degree in Human Services, Human Resources, Marketing, Sales, Business, or a related field
Minimum of two years of experience in: Job development, Career coaching, Employment services, Recruiting, Staffing, Human services case management, Workforce development
Valid Maryland driver's license required
Must meet Maryland insurance requirements
Local travel throughout Goodwill's service area required

Nice To Haves

Experience in staffing, recruiting, workforce development, or employment services
Experience working with individuals facing barriers to employment
Knowledge of local labor market trends and employer hiring practices

Responsibilities

Provide individualized employment support to job seekers through career planning, job search assistance, resume development, interview preparation, and onboarding support
Conduct regular outreach and follow-up with participants seeking employment or working to maintain current employment
Assist participants in accessing workforce resources, technology, and job search tools
Match participants with employment opportunities that align with their skills, interests, and career goals
Track participant progress and support achievement of placement and retention goals
Develop and maintain relationships with employers to identify hiring opportunities for workforce development participants
Serve as a trusted workforce partner by understanding employer hiring needs, workforce challenges, and skill requirements
Conduct employer outreach through phone calls, site visits, networking events, and community engagement activities
Coordinate hiring events, employer information sessions, recruiting events, and candidate interviews
Conduct job analyses and assess candidate suitability to support successful job placements
Provide post-employment support to employers and employees to promote long-term retention
Address workplace concerns through coaching, problem-solving, and conflict resolution
Conduct regular follow-up contacts with employers and participants following placement
Collaborate with workforce development staff to improve participant readiness and employment outcomes
Maintain accurate case notes, placement records, retention documentation, and participant activity in organizational databases
Monitor progress toward individual, team, and organizational performance goals
Prepare reports and outcome data as required
Participate in team meetings, planning activities, and continuous improvement efforts