Employment Specialist (WSS4): WorkSource Kitsap

State of Washington • Kitsap County - Silverdale, WA

1d • Onsite

About The Position

The Employment Specialist (WSS4) provides customer-centered employment and training services at the WorkSource Kitsap office in Silverdale, Washington. The position assesses customer needs and eligibility for specialized programs, develops individualized employment and training plans, and helps job seekers overcome barriers through coaching, referrals, support services, and workforce resources. The specialist uses assessments and labor market information to guide customers toward career pathways and sustainable employment.

The role also involves facilitating workshops and classroom instruction, conducting job development and follow-up, and coordinating with partner agencies and local employers to identify employment and training opportunities. The position requires accurate records and compliance with program protocols. In-person attendance is required; one day of telework may be approved after training.

Requirements

• Meet one of the qualifying experience criteria: one year as a WorkSource Specialist 3 or equivalent class within the Employment Security Department or another state's Employment Security agency; three years of professional experience in workforce development, social or human resource services, public relations, or professional public contact work; or a combination of education and/or relevant experience totaling three years.
• Experience and ability in client-centered service delivery, including needs assessment, goal setting, case management, problem-solving, and communication.
• Ability to evaluate and determine client eligibility.
• Expertise in developing personalized employability plans.
• Ability to provide career coaching and ongoing follow-up.
• Ability to take action to learn and grow.
• Ability to take action to meet the needs of others.
• Must pass an Unemployment Insurance (UI) and Paid Family Medical and Leave (PFML) claim and fraud check.
• Must attend in person at the WorkSource Kitsap office in Silverdale.

Responsibilities

• Conduct individual interviews to explain program services and activities and identify services applicable to customer needs.
• Assess customer needs and determine eligibility for specialized programs.
• Develop individualized employment and training plans and guide customers in using employment and training services.
• Conduct staff-assisted job development, job matches, and job follow-up; make job referrals and verify customer job searches.
• Provide outreach and follow-up services to customers.
• Coach and mentor customers facing employment barriers and connect them with support services and resources.
• Lead workshops, deliver classroom instruction, and adapt instructional strategies to customers’ needs, interests, and learning styles.
• Administer formal and informal assessments and career tools, explain results, and incorporate findings and labor market information into employment plans.
• Maintain accurate records and coordinate with partner agencies.
• Collaborate with local employers to identify job openings and training opportunities.

Benefits

• Flexible work schedules may be available.
• Teleworking opportunities may be available; one day of telework may be approved after training.
• Support for employee growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed