Employment Specialist - DIC

BILL WILSON CENTER•San Jose, CA
•$25 - $28•Onsite

About The Position

The Employment Specialist delivers direct case management services to clients, with a focus on helping youth ages 18–24 find and retain employment and continue their education. The role supports youth seeking job-readiness skills, employment or work experience, career training, mentorship, leadership development, and education programs such as GED preparation and tutoring. The specialist also works with employers and other service providers. The position includes daily engagement with clients at the Drop-In Center, collaboration with the center team, and delivery of high-quality, client-centered care. The Employment Specialist provides employment-focused coaching and referrals, coordinates individualized case plans, connects clients with housing and community resources, and maintains accurate records and outcome data. The role also assists with general Drop-In Center operations.

Requirements

  • One to two years of related experience and/or training, or equivalent.
  • Experience working with culturally diverse youth.
  • Computer skills including word processing, spreadsheets, email management, internet navigation, and operating system navigation.
  • Excellent communication skills.
  • Ability to comprehend and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to navigate agency databases such as AWARDS and Gmail.
  • Fingerprint/background check and TB test required.
  • Ability to remain stationary for extended periods, move around the shelter, office, and stairs, and move items up to 15 pounds when necessary.

Nice To Haves

  • Associate or bachelor's degree, or an equivalent combination of education and experience.
  • Bilingual English/Spanish speaker.

Responsibilities

  • Provide comprehensive case management, including intake, assessment, service planning, and goal setting.
  • Coordinate and monitor individualized case plans, ensuring clients progress toward employment goals and contractual expectations.
  • Provide Art of Success groups twice a week and document participation and services.
  • Coach clients on resume building and interview readiness.
  • Connect clients with employment opportunities, job fairs, and resource fairs.
  • Accompany or transport clients to job and resource fairs as needed.
  • Liaise with employment agencies across the county to host job fairs for Drop-In Center youth.
  • Work with the employment partner Work2Future.
  • Maintain a daily presence in the Drop-In Center to engage with and support clients.
  • Assist with general Drop-In Center operations, including cleanliness and upkeep, in collaboration with the team and clients.
  • Conduct housing assessments and connect clients with relevant housing resources.
  • Maintain accurate, up-to-date documentation in HMIS and other relevant data systems.
  • Facilitate connections to community resources, including mental health services, employment assistance, education programs, and healthcare.
  • Track and report client outcomes to support program evaluation and continuous improvement.
  • Ensure program services align with organizational policies, contractual obligations, and client-care best practices.
  • Meet regular attendance and punctuality requirements.
  • Perform additional duties as assigned.

Benefits

  • Four weeks of accrued PTO.
  • 14 paid holidays per year.
  • Paid health, dental, vision, and voluntary life insurance plans.
  • Flexible spending plans for medical, dependent care, parking, and transit.
  • 401(k) retirement plan.
  • 24/7 Employee Assistance Program.
  • Upward career mobility.
  • Discounts and savings through Tickets At Work and LifeMart.
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