Employment Specialist- On Call

AbleLight•Fresno, CA

About The Position

The Employment Specialist is a key member of Bethesda’s supported employment mission, helping adults with intellectual and developmental disabilities find purpose and community through employment. The role builds a pipeline of clients and business partnerships, provides job coaching and full-cycle employment support, and maintains documentation and compliance. It also includes serving as a frontline resource for colleagues, people supported, and families; supporting onboarding and staff development; and assisting with administrative and operational tasks. The position requires a flexible schedule, including occasional evenings and weekends. Pay is $20.00.

Requirements

  • Bachelor’s degree in a related field or commensurate experience.
  • Two years of relevant experience, including six months of experience with intellectual and developmental disabilities (IDD).
  • Active driver’s license; a driver’s license is required if the role involves driving others or is required by state regulations.
  • Outstanding oral and written communication skills and the ability to communicate clearly and effectively with internal and external audiences and colleagues.
  • Ability to draft clear, concise, and culturally aware business correspondence.
  • Ability to think strategically, multitask, prioritize, respond promptly, and meet deadlines and performance goals.
  • Self-starter comfortable working in a remote environment.
  • Ability and willingness to work a flexible schedule, including occasional evenings and weekends.

Nice To Haves

  • Previous leadership experience, such as project management, team or task lead, or supervisor experience.

Responsibilities

  • Identify, develop, and maintain community and business relationships to help people obtain and advance in meaningful employment.
  • Secure new clients for employment services and build a client pipeline through strategic partnerships with school districts and colleges, including pre-employment transition services.
  • Communicate and collaborate with employers to identify successes and opportunities, address employment barriers, and resolve issues related to community integration and independence.
  • Maintain cooperative working relationships with vocational rehabilitation, funding, and referral sources.
  • Provide job coaching and full-cycle support, including career counseling, evaluation, skills training and assessment, job-readiness training, employment transition, and job placement.
  • Develop and implement person-centered employment goals and objectives, including employment plans (IPE), as an active member of client teams.
  • Conduct regular job-site visits and provide support to ensure work quality and client success and satisfaction.
  • Document program and case activity promptly and thoroughly; observe, evaluate, and record job performance and recommend goals and objectives.
  • Break job tasks into achievable components, advocate for individuals, support self-advocacy, and promote inclusion at community work sites.
  • Transport individuals to job sites when defined by contract.
  • Monitor and document client progress, employment, support-plan goals, licensing and certification requirements, and billing requirements.
  • Support timely client placement, retention goals, employer-contract compliance, and billable-hours requirements; proactively identify and address compliance gaps.
  • Serve as a frontline resource for colleagues, people supported, and parents or guardians; recommend quality and process improvements and escalate issues to the manager as needed.
  • Welcome, onboard, and train new colleagues in partnership with operational leaders, human resources, quality, and nursing, and identify additional staff training and development needs.
  • Ensure standard operating procedures are implemented, including auditing individual support plans, monitoring medical supplies and prescriptions, and conducting monthly facility audits.
  • Order food and supplies, allocate receipts to house and program financials, reconcile and enter personal-funds records, maintain a clean and safe residential environment, and keep a master calendar of appointments, activities, and meetings.
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