Employment Specialist (Part-Time)

EmployU, Inc • Key West, FL

1d • Onsite

About The Position

The Employment Specialist (ES) creates and implements plans to help assigned customers find and retain employment that matches their job goals and interests and is a reasonable distance from home. Plans include actions to support employment retention for a designated period. The ES follows company instructions and provides customer service that meets or exceeds standards of excellence.

The role develops business relationships and area Memorandum of Understanding (MOU) campaigns, supports and supervises Job Coaches, and helps customers identify opportunities, apply and interview for jobs, and follow up with employers. The ES provides ongoing support, training, coaching, and communication to promote job retention, maintains records in a database, and communicates regularly with customers, employers, and Vocational Rehabilitation Counselors.

This position involves local travel and work in an office and at various business locations. Part-time opportunities are available, and the posting also describes full-time opportunities. The position requires open availability during days, evenings, and weekends.

Requirements

• High school diploma required.
• Proficiency with Microsoft Suite, Adobe, and web-based database systems.
• Level 2 background screening through the Florida Department of Law Enforcement (FDLE) Care Provider Background Screening Clearinghouse.
• Open availability during days, evenings, and weekends.
• Reliable transportation, a valid driver’s license, vehicle registration, and auto insurance with minimum bodily injury coverage of $50,000 per person and $100,000 per accident.
• Confidentiality and ability to manage multiple deadlines.
• Own computer, printer, smartphone with a data plan, and high-speed internet connection.
• Ability to perform the essential functions, with reasonable accommodations where applicable.
• Ability to stand, walk, reach, sit for prolonged periods while driving and using a computer, and lift up to 40 pounds as needed.
• Vision sufficient to read computer screens and printed documents, with or without correction.
• Hearing within the normal audio range, with or without correction.

Nice To Haves

• Some college, including a degree in any field.
• Experience working with individuals with a disability and/or prior counseling, job placement, job coaching, or work within public vocational rehabilitation programs.
• CRM experience.
• Bilingual English/Spanish ability.
• American Sign Language (ASL) ability.

Responsibilities

• Organize area Memorandum of Understanding (MOU) campaigns, develop new business relationships, and assist the team with area MOU development.
• Supervise, train, and assist Job Coaches with job activities, and monitor their work hours for accurate tracking.
• Find on-the-job training (OJT) opportunities that match customers’ interests and abilities and are a reasonable distance from home by researching job boards, company websites, and social media and networking with hiring managers and human resources.
• Assist customers with job applications and assessments as needed.
• Prepare customers for interviews, including instructing them on resume writing, completing and following up on applications, and interview skills.
• Maintain regular customer contact before placement by phone, text, email, or in person; document information in the database; contact each customer at least weekly and meet in person at least monthly.
• Help customers follow up on applications with employers, document their progress, and transport them as needed for application follow-up and interviews.
• Support customers in starting and retaining employment by ensuring appropriate training and coaching, communicating throughout the case, and working with employers to resolve issues.
• Communicate regularly with Vocational Rehabilitation Counselors about customer progress.
• Drive clients to various locations as needed.
• Complete other assigned tasks.

Benefits

• Part-time employees may be offered dental insurance, vision insurance, a 401(k) plan, paid time off, paid holidays, basic life insurance, an Employee Assistance Program (EAP), a flexible work schedule, and pet insurance.
• The position is eligible for a $2,500 sign-on bonus.
• The posting describes a flexible schedule and weekly pay.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED