Employment Services Manager
About The Position
The Employment Services Manager oversees the delivery of community-based employment and prevocational services for individuals with disabilities. The role ensures services use person-centered approaches and comply with Medicaid, HCBS Waiver, ACCES-VR, and other funding requirements. The manager develops individualized employment action plans, coordinates with people served and vocational counselors, cultivates community business partnerships, supervises and develops staff, maintains required documentation and records, and provides employment placement support. The role may also provide backup direct services, including job coaching and prevocational services.
Requirements
- Bachelor’s degree in vocational rehabilitation or a related Human Services field, or a high school diploma/GED with significant relevant experience.
- Valid driver’s license meeting agency insurance requirements.
Nice To Haves
- Knowledge of employment services, workforce development, or disability services.
Responsibilities
- Develop, implement, and monitor individualized employment action plans.
- Deliver employment supports using strength-based, person-centered approaches.
- Communicate with individuals served and vocational counselors, and coordinate planning meetings.
- Build and maintain partnerships with community businesses to promote inclusive employment.
- Serve as a professional role model for individuals receiving services.
- Supervise staff, including reviewing time sheets, leave requests, and overtime.
- Complete and review staff performance evaluations.
- Provide staff training, onboarding, and ongoing development support.
- Complete required OPWDD documentation, including DDP1s and DDP2s.
- Review and approve Life Plans.
- Manage recruitment, supervision, and performance of department staff.
- Conduct outreach to expand community partnerships and program awareness.
- Support NYSID processes, including applicant screening and employer coordination.
- Maintain contract records, documentation, and reporting requirements.
- Provide on-site training, coaching, and issue resolution for employment placements.
- Deliver backup direct services, including job coaching and prevocational services.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Retirement benefits
- Company-paid life coverage
- Company-paid disability coverage
- Optional voluntary plans
- 33 days of PTO annually for eligible full-time employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
