Employment Services Internship

International Institute of New England•Lowell, MA

1d•Hybrid

About The Position

The International Institute of New England (IINE) is offering an Employment Services Internship for Fall 2026. IINE has a long history of supporting refugees and immigrants through resettlement, education, and employment services. This internship provides students, graduate students, and recent graduates with practical experience in assisting refugee and immigrant clients with their job search and integration into the US workforce. The internship includes an educational component for reflection and contextualization of the experience. All internships are unpaid and align with the academic semester system. This specific internship has a hybrid format, with a preference for individuals located near Lowell, MA, who can commute to the office. The Employment Services program helps clients find their first jobs in the US or upgrade their current employment. Employment Specialists assist clients with resumes, job searching, applications, interview preparation, and post-placement support. Interns will work directly with clients on resume and cover letter writing, interview practice, and answering questions during the initial stages of employment.

Requirements

Interest in international, refugee, asylee, and/or immigrant issues
Patience speaking with non-native English speakers/non-English speakers
Professionalism, discretion, and maturity in dealing with confidential information
Experience with US job application process
Experience editing and formatting, especially resumes and cover letters
Excellent oral and written communication skills
Highly organized with great attention to detail
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint

Nice To Haves

Language skills in Arabic, French, Spanish, Pashto, Somali, Haitian Creole, Swahili, Kinyarwanda or Nepali preferred

Responsibilities

Assist the Case Specialist to provide feedback to clients working on resumes, cover letters, and job applications
Practice with clients ahead of interviews
Check in with clients about their applications and interviews
Accompany clients to interviews and job fairs
Follow up with potential employers until a decision is made
Help clients identify and apply to apprenticeship and training programs related to their career goals
Teach Work Orientation Workshops
Regularly summarize client accomplishments and feedback for Case Specialist
Document client-facing activities through case notes and other forms of documentation