Employment Services Internship

International Institute of New England•Boston, MA

15h•Hybrid

About The Position

The International Institute of New England (IINE) has created opportunities for refugees and immigrants to succeed through resettlement, education, employment support, and pathways to citizenship for over 100 years. With locations in Boston and Lowell, Massachusetts and Manchester, New Hampshire, IINE welcomes and serves thousands of individuals and families annually. IINE offers internships to students, graduate students, and recent graduates with demonstrated interest or experience in supporting refugee, and immigrant populations. Each internship includes an educational component, through which interns contextualize their experience and reflect on their service. All internships are unpaid and correspond roughly with the US semester system: Fall Internship : Mid September through Mid Dec 2026. First consideration is given to applicants that can commit at least 16 hours per week over the course of the semester outlined above. Applicants are encouraged to apply regardless of whether their schedule fits the semester system; IINE makes exceptions on a case-by-case basis. Slots fill quickly and candidates are encouraged to apply earlier than the requested date above. This internship may be a hybrid format, meaning that some in-person hours at our Boston, MA office are required. IINE offers employment and job-readiness training to youths and adults; including ESOL class, work orientation for newly arrived refugees/asylees, training in job readiness skills, and learner permit training for English Language Learners. The Employment and Skills Training Interns will help develop or update client resumes and cover letters, assist with teaching and lesson planning for training programs and assist with interview practice or follow up on clients who are job placed.

Requirements

Passion for international, refugee, asylee, and/or immigrant issues
Patience speaking with non-native English speakers/non-English speakers
Professionalism and discretion when handling confidential information
Tutoring or teaching experience, especially in small groups or on a one-on-one basis
Excellent oral and written communication skills
Highly organized with great attention to detail
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint

Nice To Haves

Previous work experience in industries where clients often apply for first jobs: retail, customer service, food service, or production is a plus.
Experience editing and formatting, especially resumes and cover letters
Experience with US job application process
Language skills in Haitian Creole, Dari, Pashto, Arabic, Swahili, French, Spanish, Portuguese, Somali, Russian, Ukrainian, a plus
Some work experience strongly preferred – need not be immediately related to the scope of the internship.
Teaching experience (even informal) would be considered favorably.
Some college education preferred.

Responsibilities

Support the recruitment, assessment, and enrollment of skills training participants
Assist in developing classroom activities to support language learning
Assist in the preparation of graduation ceremonies
Assist in the in-person or online classes by working one-on-one and/or in small groups
Support data-entry and logistical program support
Assist in the preparation of classroom materials and activities
Assist clients one-on-one and in small groups
Assist clients in developing resumes and cover letters and in applying for jobs
Practice with clients ahead of interviews and follow up with clients about their applications and interviews
Teach work readiness trainings and tutor clients who require additional English practice
When needed and appropriate, accompany clients to job fairs, interviews, and job shadows
Conduct information sessions and intakes
Provide general administrative assistance