875769 - EMPLOYMENT SECURITY REPRESENTATIVE I - 40043156

State of Florida•KISSIMMEE, FL

3d•Onsite

About The Position

The Employment Security Representative I serves as a Career Consultant providing customer service in the CSCF center to career seekers to advise of services and programs, referring to employment and training opportunities. Together FloridaCommerce and CSCF helps change people’s lives, transform businesses, and create deeper prosperity for our community. Both FloridaCommerce and CSCF, strive to maintain a purpose-driven company culture that values integrity, innovation, and fun. Staff and community partners exemplify high standards of leadership and share a common vision for inspiring people, transforming businesses, and elevating the Central Florida community. You will connect workers to jobs and businesses to talent. Your knowledge and skills will be utilized to help build a talent pipeline for the jobs of today and the future. FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

Requirements

Knowledge of the principles and techniques of effective communication
Knowledge of applicable laws, regulations, policies and procedures
Ability to prepare correspondence relating to an employment security program.
Ability to maintain records and prepare reports.
Ability to communicate effectively.
Ability to establish and maintain effective relationships with others.
Ability to conduct interviews and investigations.
Ability to deal with the public in a tactful, courteous and effective manner.
Ability to collect, record, evaluate and analyze data.
Ability to work independently.
Ability to plan, organize and coordinate work assignments.
As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.
Must possess or obtain certification as a Workforce Professional within one year of employment in the position.
Occasional local travel throughout the county and/or infrequent travel outside of the county may be required; must furnish own transportation.
Duties and responsibilities of this position must be performed at the official work site of the Department.

Responsibilities

The Career Consultant (Employment Security Representative I) will market employment and training programs; serving individuals who are unemployed and/or seeking new jobs; providing career counseling services to individuals with vocational needs by determining vocational interests, aptitudes and training; referring individuals to appropriate private and/or public agencies for aid, assistance or training; and or securing the cooperation of employers in the placement of referrals.
Promotes and supports training opportunities and labor exchange services within a CareerSource Center.
Supports organizational and employment training events.
Provides services to individuals as required which may include but is not limited to: assisting applicants in obtaining appropriate employment by evaluating skills, work experience, abilities and education.
Refers applicants to appropriate available job openings; and works with customer to craft the right fit in choosing an occupational field.
This position responsible for providing and documenting basic labor exchange services in the appropriate data base.
Perform duties of Customer Service Specialist when necessary
Performs other related duties as required.

Benefits

State Group Insurance coverage options+ (health, life, dental, vision, and other supplemental option)
Retirement plan options, including employer contributions (www.myfrs.com)
Nine paid holidays and a Personal Holiday each year
Annual and Sick Leave Benefits
Student Loan Forgiveness Program (Eligibility required)
Flexible Spending Accounts
Tuition Fee Waivers (Accepted by major Florida colleges/universities)
Ongoing comprehensive training provided
Career Growth
Highly skilled, professional environment