About The Position

Team JCK is looking for an Employment Manager who loves finding great people, creating new ways to reach them, and building an employment experience that makes candidates genuinely excited to join us. We aren't looking for someone to simply post jobs and wait for applications. We want a builder, connector, marketer, recruiter, experimenter, and champion of great candidate experiences. Your recurring question will be: Where else could we find great people, and how can we make them want to work for JCK? You'll lead our employment strategy from “Who should we be looking for?” all the way through “Welcome to Team JCK.” This position sits within People Operations, not simply recruiting. You'll work closely with Operations leaders, People Business Partners, HRIS/Shared Services, Marketing, Payroll and other leaders throughout JCK. You'll help us understand where we're finding great employees, where we're losing them, what candidates experience when they meet us, and what happens during those critical first 90 days after someone joins the team. Then you'll help us make it better.

Requirements

  • 5+ years of progressive experience in recruiting, talent acquisition, employment marketing, or related HR work
  • Experience successfully recruiting both high-volume and professional/leadership positions
  • Strong sourcing, interviewing, candidate assessment and relationship-building skills
  • Experience coaching and influencing hiring managers
  • Comfort using recruiting metrics and data to make decisions
  • Working knowledge of recruiting and employment compliance
  • Confidence using ATS and HR technology

Nice To Haves

  • Experience in restaurants, hospitality, retail, or another high-volume service environment is strongly preferred.
  • Experience with behavioral assessment tools such as Culture Index is a plus.
  • SHRM or HRCI certification is preferred
  • the ability to converse in Spanish is highly desirable.

Responsibilities

  • Building strong applicant pipelines before Operations is scrambling for people
  • Finding creative and unconventional ways to reach candidates
  • Developing sourcing strategies for hard-to-fill positions and markets
  • Recruiting and headhunting for key leadership and corporate positions
  • Turning our culture, values, and Great Place to Work story into an employment brand people want to be part of
  • Using Culture Index to help define what success looks like in a role and strengthen selection
  • Coaching hiring managers to become better interviewers and talent selectors
  • Creating a candidate experience that treats applicants like guests
  • Owning consistent, compliant offer and promotion processes
  • Building and continuously improving “The JCK Way” onboarding experience
  • Looking at recruiting, onboarding and turnover data and asking, “What is this telling us?”
  • Testing new ideas, measuring what works, abandoning what doesn't, and scaling the winners
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