Employment Counsellor

Options Community Services • Surrey, BC

3d • CA$31 - CA$34 • Onsite

About The Position

Bring your career development expertise to a role that helps people in our community move into work that lasts. We’re looking for a client-centred and results-driven Employment Counsellor to join our WorkBC Employment Services team at the Guildford Centre. If you’re motivated by helping people identify their strengths, work through barriers and reach their employment goals, we want to hear from you!

Reporting to the Assistant Manager, WorkBC Employment Services, the successful candidate will be responsible for achieving sustained employment outcomes across all three service delivery channels — Outreach, Virtual and WorkBC Centres. This includes conducting employability and formal needs assessments, developing collaborative return-to-work action plans, and providing case management, job coaching, follow-up support and referrals for clients seeking sponsored training or other long-term interventions. The role also involves administering and tracking financial supports in accordance with WorkBC policy and eligibility criteria, assisting clients through the application process for skills training, PBLMT, JCP, wage subsidy and self-employment, and building strong community connections to market clients and promote the program. Additionally, the Employment Counsellor will maintain accurate ICM data entry and record keeping, and meet the performance measurement, service level and outcome targets set by the funder. This position requires some work outside of regular office hours.

Requirements

• Minimum of three years’ demonstrated experience in employment counselling, post-secondary education in a related field, or an equivalent combination of training and experience with an emphasis on employment counselling
• Well-developed computer skills in Microsoft Office
• Strong ability to learn new software, including ICM
• Competent assessment skills using a comprehensive model appropriate to the client’s needs
• Excellent knowledge of labour market trends and of the employment and non-employment related services available in the community
• Ability to write and format resumes to current industry standards
• Comfortable in a performance-based environment with a strong emphasis on sustained employment outcomes
• Independent, self-motivated and solutions-focused
• Strong problem-solving skills
• Confidence to make difficult decisions
• Ability to relate well to a diverse clientele
• Sincere appreciation for a multicultural environment
• Commitment to working as part of a team to achieve targets
• Undergo a Police Information Check (PIC)
• Undergo a Vulnerable Sector Check by the Ministry of Justice

Nice To Haves

• Career Development Practitioner certificate
• A second language

Responsibilities

• Conducting employability and formal needs assessments
• Developing collaborative return-to-work action plans
• Providing case management, job coaching, follow-up support and referrals for clients seeking sponsored training or other long-term interventions
• Administering and tracking financial supports in accordance with WorkBC policy and eligibility criteria
• Assisting clients through the application process for skills training, PBLMT, JCP, wage subsidy and self-employment
• Building strong community connections to market clients and promote the program
• Maintaining accurate ICM data entry and record keeping
• Meeting the performance measurement, service level and outcome targets set by the funder

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree