Employment Assistant Coordinator
About The Position
The Employment Assistant Coordinator works with the Boston Public Health Commission’s Homeless Services Bureau (HSB), which provides emergency shelter, job training, behavioral health support, and housing services to unhoused individuals in Boston. The bureau uses a Housing First and racial justice framework and promotes trauma-informed care, harm reduction, and motivational interviewing. The workforce development team supports clients in building skills, earning income, and securing competitive employment. Through the Serving Ourselves program (SOS), shelter guests work as Client Workers and receive six months of paid on-the-job training in custodial or food services, supervision, employment-focused case management, and classroom training and workshops on resume-building and interviewing. The team also works with external partners to identify community-based resources and opportunities.
Requirements
- Bachelor’s degree and at least one year of human services experience; alternatively, college-level coursework equivalent to an Associate’s degree and two years of human services experience, or a high school diploma/GED and three years of human services experience.
- Commitment to racial equity, Housing First, trauma-informed care, and harm reduction.
- Previous experience working with homeless, diverse ethnic and racial, or low-income populations, with an understanding of barriers related to mental health, substance use, immigration status, and criminal record.
- Knowledge of Boston-area housing resources and social service agencies.
- Strong organizational and communication skills.
- Computer proficiency, including writing, sending, and managing emails; using and entering data into an online database; completing electronic assessments; and entering and updating data in Excel.
- Valid driver’s license.
Nice To Haves
- Bilingual English/Spanish.
Responsibilities
- Support clients in building skills to earn income and secure competitive employment.
- Work with external partners to identify community-based resources and opportunities.
