EMPLOYMENT & HUMAN RESOURCES SPECIALIST

Goodwill Industries of Lane & South Coast Counties & Alaska•Anchorage, AK

5d•Onsite

About The Position

Work as part of a team to provide employment related education, support, guidance, training, and job opportunities to individuals enrolled in Workforce Development programs. Assist participants with activities designed to prepare individuals to be successful in obtaining and retaining employment. Activities may include employment counseling, application development, resume writing, cover letters, interviewing skills, online resources, job leads and referrals, employment related workshops, workplace basics, and mentoring. Complete orientation and enrollment activities with participants based on Goodwill and contractual requirements. Provide referrals to community resources to assist individuals overcome barriers to employment. Identify program eligibility and enter information into appropriate database according to contract requirements. Collaborate with workforce team members to provide a level of case management services to individuals based on program requirements including tracking participation and progress, support services delivery, maintaining participant records and reports, maintaining confidentiality, and ensuring that all relevant data is accurately entered into appropriate databases. Maintain the documentation of program outcomes including intakes, participant training, job placement and employment status of program participants. Participate in required trainings in accordance with contract requirements. Understand local employers’ needs and match job seeker’s skills to employment opportunities in the community. Document job placements and employment status by performing follow-up calls to participants. Create and post-employment opportunities at various external sites. Serves as human resources support/liaison to management team. Coordinate recruitment processes with hiring managers from positing jobs to hiring and on-boarding. Gather and enter new hire information into the Human Resources Information System (HRIS) database.

Requirements

Two years related experience and training or equivalent.
Experience in rehabilitation, social work, human resources, business, or related.
High school diploma or GED.
Must be at least 21 years of age.
Possession of a valid Alaska driver’s license and insurable driving record.
Strong technical office skills, including proficiency in MS Office, Outlook, database management systems and knowledge of virtual platforms.
Ability to work independently and as a team.
Strong interpersonal skills.
Ability to write reports, business correspondence, and maintain participant case notes.
Ability to effectively present information and respond to questions from managers, clients, and the general public.
Zero-tolerance drug and alcohol policy.
Ability to pass a background check including a drug and alcohol test that includes screening for THC.

Nice To Haves

Some college preferred.
Experience assisting individuals with self-sufficiency, vocational goals or related counseling practices preferred.

Responsibilities

Provide employment related education, support, guidance, training, and job opportunities to individuals enrolled in Workforce Development programs.
Assist participants with activities designed to prepare individuals to be successful in obtaining and retaining employment.
Complete orientation and enrollment activities with participants based on Goodwill and contractual requirements.
Provide referrals to community resources to assist individuals overcome barriers to employment.
Identify program eligibility and enter information into appropriate database according to contract requirements.
Collaborate with workforce team members to provide case management services.
Maintain the documentation of program outcomes including intakes, participant training, job placement and employment status of program participants.
Participate in required trainings in accordance with contract requirements.
Understand local employers’ needs and match job seeker’s skills to employment opportunities in the community.
Document job placements and employment status by performing follow-up calls to participants.
Create and post-employment opportunities at various external sites.
Serve as human resources support/liaison to management team.
Coordinate recruitment processes with hiring managers from posting jobs to hiring and on-boarding.
Gather and enter new hire information into the Human Resources Information System (HRIS) database.