Employment and Education Navigator

Larkin Street Youth Services•San Francisco, CA

26d•Hybrid

About The Position

Larkin Street Youth Services is hiring a full-time Employment and Education Navigator to connect its housing programs with workforce development services through the Larkin Street Academy (LSA). Under the guidance of the Program Manager, the Navigator manages educational placement efforts, supports housing case managers in employment fundamentals, strengthens referrals between housing and employment services, and coordinates with the ACE Coordinator on education initiatives. The role also includes participant follow-up, workforce data collection and reporting for grant compliance, and support for enrollment, training, and employer-engagement activities. This position restores employment support capacity amid increased enrollment targets and heightened OEWD compliance requirements. It is eligible for full benefits and offers a hybrid schedule, with the option to work from home one day per week after the initial 90-day probationary period.

Requirements

Passion for Larkin Street Youth Services' mission to end youth homelessness.
Direct-service experience working with young adults ages 18–24 and supporting their employment and education goals.
Strong administration and documentation skills.
Ability to work in alignment with the organization's values and core strategies, including client-centered practice, diversity, equity, inclusion and belonging, trauma-informed care, restorative practices, harm reduction, non-violent crisis intervention, and motivational interviewing.
Self-starter and team player; colleagues describe the candidate as compassionate, dependable, and patient.
Valid California Driver's License; required for the position.
Willingness to work holidays occasionally.

Responsibilities

Develop and maintain relationships with housing site Case Managers, including regular travel to housing sites across San Francisco.
Coordinate and facilitate job-readiness workshops at housing sites to cross-train case management staff on employment support fundamentals and align employment plans with housing goals.
Manage a dedicated caseload of 30 or more educational placement efforts, connecting participants to GED, college, scholarship, vocational training, and credentialing programs.
Conduct quarterly follow-ups with participants from the prior fiscal year to track retention, employment status, and educational progress.
Collaborate with the ACE Coordinator to strengthen and align educational programming and increase participant support.
Track and document educational and training placements to support grant deliverables and performance reporting.
Collect, enter, and report workforce data for OEWD grant compliance using ETO (Efforts to Outcomes), WFC (Workforce Central), Salesforce, and relevant CRM/database systems.
Create and maintain a streamlined referral process between housing programs, Employment Success Services, and educational partners to ensure consistent client engagement across sites.
Support participant enrollment, intake, and assessment for workforce development programming.
Participate in monthly Larkin Street Academy graduations and collaborate with Employment Training Program (ETP), YouthForce, and Education teams.
Assist in coordinating hiring events, career panels, and employer-engagement activities hosted by Larkin Street Academy.
Attend OEWD monthly and quarterly meetings, training, and program-planning sessions as assigned.
Perform other tasks and responsibilities as assigned.