Employment and Education Case Manager - Rapid Rehousing

YMCA Of Greater Seattle • Seattle, WA

4h • Hybrid

About The Position

This role provides culturally competent, strength-based employment and education support to young adults in permanent and long-term housing programs. The Case Manager will identify participant career goals, support career development, and assist in navigating employment resources and applications. Services will be provided across King County in YMCA locations, shelters, or other convenient community locations. The position is hybrid, requiring 2-3 days per week in the office and community. Key goals include providing intensive, time-limited employment coaching, developing employer partnerships, and offering resource consults to permanent housing clients. The role involves collaboration with colleagues, supervisors, outside professionals, and others involved in supporting young adults' housing, employment, and education goals. This position is part of the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS), which aims to help young people build safe, successful, and happy lives through various programs including housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people served have had involvement with the foster care, criminal justice, and/or homelessness systems.

Requirements

• Bachelor's degree in psychology, social work or related social services field or equivalent experience.
• Experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.
• Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.
• Strong youth engagement and relationship-building skills.
• Strong verbal and written communication skills.
• Basic computer skills and working knowledge of Microsoft Office.
• Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.
• Current state approved First Aid and CPR certification.
• Current approved HIV blood borne pathogens training.
• Thrive on working in a collaborative environment.
• Are very adaptable.
• Have high ownership and strong work ethic.
• Are a great problem solver who can think on your feet.
• Truly enjoy being of service to people.
• Like being part of a team that cares about one another as people and enjoy working together.
• Want to know that the work you do contributes to building a better, stronger community for all.

Nice To Haves

• Masters preferred.
• Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
• Ability to speak any language in addition to English may be helpful.

Responsibilities

• Receives referrals from permanent housing case managers to connect clients to relevant employment and/or education.
• Provides intensive case management for 90-day intervals focusing on employment and education goals, connecting with clients weekly.
• Uses motivational interviewing to connect directly with young adult participants to create or build resumes, establish interviews, complete job applications, obtain necessary documentation, and explore career paths.
• Attends relevant job fairs, interviews, and info sessions with clients.
• Actively engages with community resources to connect participants to relevant organizations.
• Supports clients in developing a clear plan to achieve their employment and education goals and holds them accountable.
• Creates and upholds partnerships with potential employers and community-based employment and education resources.
• Tracks employment trends in King County and adjusts strategies to gain employment as needed.
• Hosts regular workshops and/or events for participants to support skill development and employment outcomes.
• Collaborates effectively with case managers, supervisors, peers, and outside professionals to meet the needs of housing program participants.
• Completes required documentation within program deadlines and reports all critical incidents.
• Adheres to YMCA program rules and procedures.
• Ensures staff are properly screened, trained, supervised, and held accountable to the organization’s abuse risk management standards.

Benefits

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with generous employer contributions
• Free access to mental health resources
• Rapidly accruing paid time off (PTO)
• Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp and outdoor leadership programs (25% for part-time staff, 50% for full-time staff)
• Some benefits only available to full-time staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees