Rapid Rehousing Case Manager (Temporary)

CHIEF SEATTLE CLUB•Seattle, WA

11h•$30 - $37

About The Position

This Rapid Rehousing Case Manager position is a key member of the Chief Seattle Club team, responsible for providing culturally competent housing case management and counseling services to our members and their families. This position will report directly to the Housing Program Manager and requires sensitivity to the needs of homeless and low-income American Indians. This position requires excellent oral and written/communication skills, and the ability to prioritize and manage a large caseload. Must work efficiently under pressure and creatively to resolve issues that arise. This position represents the organization with confidence and professionalism. Goals and objectives are established and evaluated by the Executive, Deputy, & Case Management Directors.

Requirements

BA or equivalent work experience.
Minimum 2 years case management experience; preferably in a non-profit social service setting.
Excellent typing, verbal, written and communication skills.
Proficient in Microsoft applications (Outlook, Word, Excel).
Experience working with homeless and/or low-income population.
Experience working with Native American population and/or strong awareness of Native Culture.
Must possess a valid WA state driver’s license & 3-year clean driving record.

Nice To Haves

Organized and creative.
Leadership and teambuilding skills are a must.

Responsibilities

Works with single adult members to provide housing options; provides coordinated services with multiple Chief Seattle Club partnering agencies. Expected to meet program performance objectives and productivity standards.
The Single Adult Case Manager will have a case load up to 35; successfully exit 80% of households into permanent housing and ensure 95% of single adults/families and 80% of youth/young adult households that exit into permanent housing will not return to homelessness within 6 months.
After move-in, the case manager will conduct 90-day follow-up assessments to ensure households continue to remain stably housed.
Working with State officials for documentation for family needs.
Advocating for families at case conferencing in CEA.
Traveling to different locations to do intakes and placements with vulnerable families.
Must be willing to periodically assist and support the Outreach & Engagement Case Manager in conducting street outreach to various locations such as shelters and encampments (sanctioned and unsanctioned).
Being able to multi-task and keep track of budget for move-in costs (deposits, applications fees, 1st month rent, last month’s rent etc.). Self-organization is essential.
Competent skills in Microsoft Excel, Word, Outlook and Calendar.
Attends and participates in CSC trainings, staff meetings, and monthly CSC partners meeting.
Other job-related duties as assigned by the Program Director or Deputy Director; detail progress notes, house visits, and advocacy.
Provides initial intakes on incoming members.
Determines member’s and family’s strengths and needs by establishing a safe trusting relationship with members and CSC partnering agencies; assist in establishing a goal-oriented Family Housing Plan.
Maintains continuity of care by communicating changes in member condition to all relevant CSC personnel; documenting changes and service plan events; monitoring progress toward housing goals and adjusting services as required.
Establishes a compassionate and respectful environment by practicing good communication skills; keeping member information confidential; conducting self in professional manner.
Multi-tasking and keep track of budget for move-in costs (deposits, applications fees, 1st month rent, last month’s rent etc.); excel efficient, word document efficient for deliverables.
Establishes a compassionate and respectful environment by practicing good communication skills; keeping member information confidential; conducting self in professional manner.
Support resident safety by responding appropriately to emergencies, reporting hazards or incidents promptly, and modeling safe practices in alignment with agency policies and trauma-informed care principles. Completion of all safety-related trainings. May be asked to participate in safety meetings.
Completes projects and tasks as assigned by Supervisor.