Rapid Rehousing Caseworker

Center for Human Development (CHD)•West Springfield, MA

15h•$42,000 - $43,000•Onsite

About The Position

The CHD Rapid Rehousing Program, funded by HUD and the Youth Homelessness Demonstration Program (YHDP), seeks a Case Worker to support homeless youth and young adults (ages 18-24) using a positive youth development framework. The position involves delivering community-based, culturally competent case management, focusing on housing stability, life skills, and crisis intervention for young residents. The program supports homeless youth and young adults (ages 18-24) by gaining immediate stability via scattered-site housing and intensive case management to ensure long-term permanency. Following a culturally competent framework, Case Workers deliver face-to-face support in homes and the community, focusing on education, employment, life skills, and health. This role utilizes best practices including Positive Youth Development and Trauma-Informed Interventions.

Requirements

Bachelor’s degree from an accredited institution OR at least two years of relevant professional or lived experience.
Proficiency in data collection and management systems.
Must have a valid driver’s license, reliable transportation, and vehicle insurance.
Ability to pass CORI background checks, driving record screenings.
Demonstrated ability to work respectfully with diverse and vulnerable populations, including LGBTQ+ youth.
Skilled in offering supportive services with a focus on "young adult choice" in all planning.

Nice To Haves

Prior experience working with youth or homeless population, understanding of services (benefits, housing supports, etc.) preferred.
Bilingual (Spanish/English) is highly encouraged to apply.

Responsibilities

Conduct housing needs assessments to evaluate barriers and develop individualized housing plans using the Massachusetts YYA Problem Solving Approach.
Provide strengths-based, solution-focused support to reduce barriers to self-sufficiency and permanent housing.
Maintain thorough individual participant files, monthly logs, and outcome reports in compliance with CHD and HMIS data requirements.
Collaborate with the Hampden County Coordinated Entry Team to integrate housing-insecure youth into Rapid Rehousing.
Develop and implement safety plans and provide immediate crisis support as needed.
Refer and link participants to essential resources, including mental health services, healthcare, education, and employment opportunities.
Participate in staff meetings and contribute to a team-oriented approach to generate innovative solutions for participant success.