Employment After Retirement Specialist

Teacher Retirement System of Texas (TRS)•Austin, TX

1d•Onsite

About The Position

In the Pension Services Division, we cultivate connection with our more than 2 million valued members by striving for excellence through counseling and administering benefits for retirees, active members, and employers. It is our goal to ensure our members have personalized service for pension benefits every day. Joining our fast-paced team you’ll have the opportunity to create meaningful experiences by learning the ins and outs of our business alongside a committed and collaborative community. Through coaching and mentorship, you’ll gain the skills you need to achieve your career goals at TRS while earning member trust and making a positive impact in their lives. The Employment After Retirement Specialist is responsible for reviewing reports and performing collection activities. The incumbent will collect ineligible payments, monitor related reports to resolve discrepancies, and provide department support. This position will proactively work with the Benefit Payments team, Pension Services staff, agency employees, and TRS members and requires working onsite in the office four to five business days per week. Candidates selected to advance will first receive an assessment via email, which may be followed by a short on-demand video interview. Candidates selected to move forward are then invited to an in-person interview in Austin, Texas. The expected start date for this role is July 1, 2026.

Requirements

High school diploma or GED.
Education and experience may substitute for one another.
Three (3) years of full-time directly related, progressively responsible experience in payroll, accounting, financial analysis, or a position involving communicating laws, regulations, and policies or related experience.
Knowledge of accounting and business concepts and terminology.
Knowledge of TRS benefits and disbursement related laws, rules, policies, procedures, and systems.
Skills in planning, organizing, and prioritizing work assignments to manage a high-volume workload in a fast-paced and changing environment.
Skills in completing detailed work with a high degree of accuracy.
Skills in reviewing documentation, properly applying complex laws, regulations, rules, and policies.
Skills in making decisions based on sound judgment.
Skills in using a computer in a Windows environment with Microsoft Office word processing, spreadsheet, and other business software, including accurately entering alpha/numeric data.
Strong written and verbal communications, including preparing complex correspondence and reports.
Skills in providing quality customer service.
Ability to establish and maintain harmonious working relationships with co workers, agency staff, and external contacts.
Ability to work effectively in a professional team environment.

Nice To Haves

Associate’s or Bachelor’s degree from an accredited college or university in accounting, business, finance, or a related field.
Two (2) years of accounts receivable or collections experience.
Knowledge of TRS Employment After Retirement Laws and Rules.

Responsibilities

Reviews periodic reports of retiree work activity submitted by reporting employers to determine if information is complete, accurate, and conforms to employment after retirement regulations.
Researches and resolves discrepancies, including communicating with reporting employers to clarify or correct information and researching account records.
Prepares and/or enters payroll status change forms; and assists with maintaining and updating spreadsheets and tracking systems.
Responds to inquiries from retirees and reporting employers and provides technical assistance regarding account status and/or changes, retiree eligibility, actions needed, other employment after retirement program issues, and employment after retirement laws, regulations, policies, procedures, and systems.
Reviews and makes recommendations for changes to employment after retirement policies, procedures, forms, and processes.
Provides training and technical assistance to team and agency staff regarding employment after retirement program laws, regulations, policies, procedures, and processes.
Coordinates and performs collection activities to recoup money owed from retirees who have exceeded employment limits.
Notifies members of ineligible payments by mail or telephone to solicit re-payment.
Maintains suspense records to ensure payments are received.
Performs related work as assigned.