Program Manager (Employment & Retirement)

State of Florida

1d•Onsite

About The Position

The Office of Legislative Services, Human Resources (HR) Office is seeking a qualified Employment & Retirement Program Manager. This is a highly professional position with shared responsibilities for recruiting, onboarding, employee lifecycle transactions and retirement coordination. The Program Manager provides excellent customer support for approximately 1,600 legislative employees of the Florida Senate, House of Representatives, and Joint Legislative Offices. This position oversees two staff members.

Requirements

Knowledge of the principles, practices, and procedures of human resources, accounting, and training.
Knowledge of personnel processes and procedures.
Knowledge of State of Florida Retirement programs and benefits.
Skilled in various software applications and portals including Microsoft Word, Excel, Visio, Teams, E-Verify, People First, FALCON and SHEILD.
Knowledge and experience working in an HRIS.
Ability to understand and apply rules, regulations, policies, and procedures.
Ability to professionally communicate verbally and in writing and to make presentations.
Ability to use tact and exercise good judgment when interacting with Legislators and staff of the Legislature, other agencies and internal customers as well as the public.
Ability to produce quality work and prioritize workload under pressure.
Ability to work effectively in a team environment.
Ability to hold sensitive and confidential information in confidence.
Ability and desire to provide excellent customer service.
A bachelor's degree from an accredited college or university in accounting, business or public administration, or a related field and five years of professional experience in accounting, auditing, budgeting, human resources, staff development or training, purchasing, research, analysis, program planning and evaluation or administration work; or
A master’s degree with business or public administration or business management as a core component can substitute for one year of required experience.
Professional experience as described above can substitute on a year for year basis for the required college education.

Responsibilities

Oversees Legislative recruiting and onboarding efforts (career fairs, job postings, candidate application maintenance, new hire onboarding).
Completes employment verifications (verbal and written) and personnel / public records requests in coordination with the OLS General Counsel.
Provides Notary Public services to legislative employees.
Keeps up to date with new forms required by law (e.g., new Form I-9).
Serves as administrator for E-Verify and related access.
Participates in the planning and administration of new Legislators’ and interns’ orientation sessions.
Maintains Capitol Complex records for Auditor General and Office of Legislative Services.
Serves as the Coordinator for Commission on Ethics online portal for financial disclosures.
Serves as the Legislature’s Retirement Coordinator with the Division of Retirement, State Board of Administration and MyFRS Financial Guidance line.
Completes employer certifications for retirement documents.
Meets with employees regarding retirement questions and assists them in requesting distribution and processing DROP and applications for retirement.
Reconciles invoices, processes adjustments and SMS designations and coordinates changes with Division of Retirement.
Processes retirement contribution adjustments, including refunds to or collection from the employee.
Processes the monthly retirement election information into HRIS.
Represents the Legislature in dealing with situations pertaining to unemployment compensation claims for assigned legislative units. This includes, but is not limited to, completing claims filed, discussing issues with unemployment compensation employees, reconciling Department of Revenue Unemployment Tax statements.
Tracks tuition waiver requests for taxable tuition.
Processes invoices associated with background checks or fingerprints.
Performs special assignments, prepares reports and drafts letters in response as directed by the Human Resources Director and/or Senate Administration.
Reconciles year-end retention records and prepares annual Reconciliation Destruction report.
Analyzes problems, researches alternatives, and advises, Legislators, legislative directors, and other employees on policy options regarding administrative services.
Perform other related duties as required.