Employee Services Section Manager - Transportation Public Safety Administrator

State of Illinois•Springfield, MO

14d•Hybrid

About The Position

The Illinois Department of Transportation seeks a Transportation Public Service Administrator to serve as Employee Services Section Manager. The position oversees the development and implementation of employee services and career services programs, including talent and career development, the employee assistance program, fitness-for-duty evaluations, critical incident stress management, employee travel regulation interpretations, occupational safety and health, drug and alcohol testing, post-offer pre-employment testing, employee engagement, retention, career advising, new employee onboarding, and workforce planning. The manager organizes, plans, executes, controls, and evaluates employee services programs and serves as a full-line supervisor. The role provides leadership and oversight for employee travel, safety, fitness-for-duty, and career services programs. In conjunction with the Fitness-for-Duty Coordinator, the manager reviews non-routine potential fitness-for-duty evaluation cases referred by statewide administrative staff and recommends appropriate action. The manager also prepares and submits section budget and procurement requests based on program needs, staffing, and anticipated operational costs, and performs other related duties as assigned. The position is based at the Illinois Department of Transportation headquarters in Springfield, Illinois. The anticipated hybrid schedule is three to five days per week in the office, depending on operational needs. Work hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. Travel, including overnight stays as appropriate, is required.

Requirements

Education equivalent to completion of four years of college, with courses in business or public administration, human resources, and labor relations.
At least three years of progressively responsible administrative experience in human resources.
At least two years of professional experience planning, executing, and evaluating employee services or career services programs.
Ability to travel for work, including overnight stays as appropriate.
A valid, appropriate driver's license.
Completion of a background check and self-disclosure of criminal history.

Nice To Haves

Two years of supervisory experience.
Two years of experience providing state travel rule interpretations.
Working knowledge of federal drug and alcohol testing regulations for safety-sensitive positions.
Working knowledge of OSHA and Illinois Department of Labor, Division of Occupational Safety and Health standards for safe and healthy working conditions in a transportation setting.
Advanced skill using Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, OneNote, Teams, SharePoint, OneDrive, and Forms.
Advanced skill using collaboration tools such as SharePoint.

Responsibilities

Organize, plan, execute, control, and evaluate employee services programs for the Illinois Department of Transportation.
Oversee development and implementation of talent development, employee assistance, employee safety, drug and alcohol testing, post-offer pre-employment testing, and career services programs.
Serve as a full-line supervisor.
Provide leadership and oversight for programs addressing employee travel, safety, and fitness-for-duty concerns.
Review non-routine potential fitness-for-duty evaluation cases with the Fitness-for-Duty Coordinator and make timely recommendations to help prevent harm to employees, coworkers, and the motoring public.
Lead and oversee career services programs, including employee engagement, employee recognition, mentoring, career-related events, career advising, new employee onboarding, and workforce planning.
Prepare and submit section budget and procurement requests based on program needs, staffing levels, and anticipated operational costs.
Perform other duties reasonably within the scope of the position.

Benefits

Health insurance
Life insurance
Vision insurance
Dental insurance
Pension plan
12 weeks of paid maternity/paternity leave
Deferred compensation and other pre-tax benefit programs, including medical and daycare
12 paid sick days annually
10 paid vacation days during the first year, with the potential to earn up to 25 annually
3 paid personal days annually
13–14 paid holidays annually, depending on start date
Tuition reimbursement
Employee assistance program and/or mental health resources
Flexible scheduling options, including flexible time and hybrid scheduling
Extensive training and career advancement opportunities