Employee Retention Program Coordinator
About The Position
The Employee Retention Program (“ERP”) Coordinator keeps our ERP program running smoothly. You will help manage the program, guide new team members through their onboarding process, and make sure orientation training is completed accurately and on time. This role is perfect for someone who is organized and proactive with a talent for coordinating and managing new hire experiences, excels in ensuring a smooth onboarding process and overseeing orientation training programs with precision and timeliness, and is skilled at addressing and escalating ERP functionality issues, ensuring concerns are promptly communicated to leadership. The ideal candidate is focused on continuous improvement, reducing turnover, increasing retention, and positively impacting new team members’ learning experience and attendance.
Requirements
- Must be 18 years of age or older.
- Demonstrated ability to train team members.
- Good organizational skills and attention to detail.
- Good communication skills.
Nice To Haves
- Bilingual skills.
- Previous plant experience in a job role of FSS or higher.
- Proficiency with various word processing, spreadsheet, and presentation software.
- External candidates should have experience in team member engagement or a similar role.
Responsibilities
- Handle any ERP issues, reporting them to leadership when necessary, and giving feedback to improve team member retention and attendance.
- Facilitate various ERP training sessions and ensure everything follows company policies.
- Coordinate the Employee Retention Program:
- Ensure a positive onboarding experience for new team members.
- Implement, monitor, and complete the orientation training program on time.
- Report issues to the next level of leadership if ERP is not functioning properly at the plant.
- Provide feedback to help reduce turnover, increase retention, and positively impact team member attendance.
- Facilitate ERP trainings using prepared resources and materials, including but not limited to: Weekly Trainer Meeting, Weekly New Hire Meeting, New ERP Trainer Onboarding, Weekly Leadership Meeting.
- Review attendance, turnover and retention with Site Manager.
- Partner with ERP Manager for best practices.
- Comply with company policies and procedures, utilizing the escalation process when necessary.
- Other duties as assigned.
Benefits
- Medical, Dental, & Vision Insurance
- Basic Life Insurance
- Short- and Long-Term Disability
- 401k Retirement Plan
- Paid Holidays (varies by location)
- Paid Vacation
- Employee Assistance Program (“EAP”)
- Training & Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
