Employee Relations Supervisor

Arizona Department of Administration • Phoenix, AZ

9d • Hybrid

About The Position

The Department of Economic Security (DES), Division of Child Support Services (DCSS) is seeking an experienced and highly-motivated individual to join our team as an Employee Relations Supervisor. This role manages all Human Resources (HR) activities and functions in Employee Relations (ER), Talent Acquisition, Classification and Compensation, and Operations. This position supervises a team of HR professionals and provides support and guidance to Division management and employees in matters of performance, progressive discipline, employee rights, problem resolution, operations, and organizational development. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Requirements

• Knowledge in Federal and State laws, rules, regulations, policies, and procedures related to work assignment.
• Knowledge in Current principles, practices, and methods used in the administration of a large Employee Relations program.
• Knowledge in Progressive discipline and performance management and improvement systems.
• Knowledge of computer and computer software.
• Skills in Communicate effectively through oral and written mediums, including public speaking.
• Skills in Effectively direct large and centralized administrative services.
• Skills in Resolve complex problems in the area of assignment and establish and maintain relationships.
• Skills in Leadership and supervisory techniques.
• Skills in Design and deploy HR initiatives to assigned agency/staff develop and implement various improvement initiatives for assigned programs.
• Ability to Analyze specific problem situations and determine acceptable solutions within the framework of laws, rules, and regulations.
• Ability to Persuade and apply reason persuasively to resolve employee relations issues.
• Ability to Problem solve, perform research, collect and analyze data, and report information.
• Ability to Demonstrate continuous effort to improve operations and streamline work processes.
• Ability to Coach and provide timely guidance and feedback to help others strengthen specific knowledge and skills.
• Ability to Track and display work measurements and motivation of employees.

Nice To Haves

• Five (5) or more years of experience in Human Resources, with two (2) years of specialized experience in Employee Relations; a Bachelor's degree in Human Resources may substitute for two (2) years of experience.
• One (1) year of experience as a team lead or supervisor is preferred.

Responsibilities

• Manage the day-to-day operations of the Human Resources (HR) Employee Relations (ER) team performing work of considerable difficulty with high attention to detail and confidentiality.
• Evaluate workloads, determine assignments, and resolve problems and questions regarding work methods.
• Oversee and/or provide advice and counsel to division management and employees in matters of ER, Talent Acquisition, personnel actions, compensation and classification, and position control.
• Conduct employee relations investigations and provide guidance to managers/supervisors/employees regarding employee relations issues, performance management, conflict resolution, and employee engagement.
• Travel statewide to conduct ER Presentations and coaching sessions related to best practices and procedures.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager