Employee Relations Specialist (Hybrid)

Christiana Care Health Services • Wilmington, DE

8d • Hybrid

About The Position

ChristianaCare is searching for an Employee Relations Specialist to be responsible for fostering a positive and productive work environment by providing guidance and support to employees and managers on a wide range of employee relations matters. This role involves managing employee grievances, conducting investigations, ensuring compliance with labor laws, and promoting fair and consistent workplace practices. The ideal candidate will possess strong interpersonal skills, sound judgment, and a deep understanding of employment law.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field or higher required.
• 2 years of experience in employee relations, human resources, or a related field.

Nice To Haves

• SHRM-CP or PHR certification preferred.

Responsibilities

• Serve as a point of contact for employee inquiries and concerns related to workplace policies, procedures, and practices.
• Provide guidance and support to managers and employees on performance management, disciplinary actions, and conflict resolution.
• Mediate and resolve employee disputes and grievances in a fair and impartial manner.
• Develop and implement strategies to improve employee morale and engagement.
• Collaborates with operational management to achieve Christiana Care business objectives such as change leadership, retention initiatives, improving employee engagement
• Conduct thorough and impartial investigations into employee complaints, including allegations of harassment, discrimination, and policy violations.
• Prepare detailed investigation reports and recommend appropriate corrective actions.
• Ensure compliance with all applicable federal, state, and local labor laws and regulations.
• Maintain accurate and confidential employee records.
• Conduct exit interviews, and analyze the data for trends and improvement opportunities.
• Develop, revise, and communicate employee relations policies and procedures.
• Interpret Christiana policies
• Provide training to managers and employees on employee relations best practices and legal requirements.
• Stay up-to-date on changes in employment law and best practices.
• Assist managers with performance improvement plans, and progressive disciplinary actions.
• Provide guidance on performance evaluations, and feedback delivery.
• Work closely with other HR team members to ensure consistency and alignment in HR practices.
• Contribute to the development and implementation of HR initiatives and programs.
• Assist with HR projects as needed.
• Return to work arrangement
• Accommodation request
• Tracks key metrics to identify trends and opportunities for improvement.

Benefits

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12-week paid parental leave
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
• health insurance
• paid time off
• retirement
• an employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level