Employee Relations Specialist - Human Resources Department

Montefiore Nyack Hospital•Village of Nyack, NY

6d•$74,000 - $84,000•Onsite

About The Position

The Employee Relations Specialist provides administrative and backup support to the Employee Relations Manager. The role handles initial intake of general employee complaints and concerns, documents employee relations matters, and maintains logs for reporting. It also supports HR records compliance, file audits, the annual employee performance evaluation process, and HR training initiatives. The position may provide HR front-desk coverage and perform assigned HRIS tasks to support continuity of HR operations. The role works with HR, Payroll, management, staff, and physicians in an office environment within a hospital setting, with visits to departments. It requires maintaining confidentiality of payroll and human resources information and supporting the hospital’s service, communication, and workplace standards.

Requirements

2–3 years of HR experience required; the qualifications section also lists 1–3 years of Human Resources work experience as required.
Strong verbal and written communication skills.
Ability to manage multiple priorities and apply critical thinking to problem-solving.
Ability to use business software applications, including Microsoft Office Suite.
Ability to analyze data and develop actionable insights and recommendations.
High proficiency in the stated communication, prioritization, problem-solving, software, and data-analysis competencies.

Nice To Haves

Bachelor’s degree in Business or Human Resources, or equivalent related experience; a bachelor’s degree is preferred.
Employee or labor relations experience; the qualifications section lists 1–3 years of Employee Labor Relations experience as preferred.
UKG/Kronos experience; the qualifications section lists 1–3 years as preferred.
Workday experience.
Experience with Collective Bargaining Agreements; the qualifications section lists 1–3 years as preferred.

Responsibilities

Receive employee concerns and escalate them to the Employee Relations Manager when appropriate.
Document employee relations concerns and maintain records and logs for reporting to stakeholders, committees, the health system, or in response to legal requests.
Participate in the HR Audit Committee’s annual employee performance evaluation review, including reviewing submissions and tracking revisions and approvals for issuance.
Participate in HR file audits in preparation for county, state, governmental agency, and accrediting agency audits or visits.
Partner with the HR Records Custodian to help ensure personnel files meet regulatory requirements and communicate updates or changes to requirements to HR.
Enter license and credential information into the HR system to support HR records compliance.
Participate in HR management training and support HR training initiatives.
Provide HR front-desk coverage when needed, including during breaks, end-of-day coverage, and vacations.
Act as an HR Specialist within the HR system, handling assigned HRIS tasks to support operational coverage and continuity.
Contribute to HR team, departmental, and organizational efforts, and perform other related duties as assigned.
Assist with the orientation process for new hires.
Maintain confidentiality of employee, payroll, and human resources information.