Employee Relations Specialist

BSI Group • Reston, VA

6h • Remote

About The Position

We are looking for an Employee Relations Specialist to join BSI’s People team, supporting the USA region. This role will provide specialist employee relations support across a complex and evolving business environment, helping ensure consistent, compliant, and employee-centric outcomes across a wide range of people matters. You will support investigations, case management, policy implementation, and employee relations initiatives, while partnering closely with People Operations, People Partners, and wider HR teams. The role combines hands-on case management with operational improvement and stakeholder support, helping strengthen employee experience, reduce risk, and drive consistency across the business. This is an excellent opportunity for someone with strong employee relations experience who enjoys working in a fast-paced, international environment and partnering with stakeholders across multiple functions.

Requirements

• Strong understanding of US employment law and employee relations best practice.
• Experience managing employee relations cases within a complex business environment.
• Ability to manage investigations, case documentation, and stakeholder communication effectively.
• Strong organisational and prioritisation skills with excellent attention to detail.
• Strong analytical, problem-solving, and critical thinking capability.
• Excellent communication skills with the ability to adapt approach to different audiences.
• Strong judgement, discretion, and ability to manage sensitive matters with professionalism and empathy.
• Resilient, adaptable, and comfortable working in a changing environment.
• Growth mindset with a proactive and solutions-focused approach.

Nice To Haves

• Experience working within a matrixed or multinational organisation.
• Exposure to HR operations or broader People team environments within the USA.
• Understanding of employee engagement practices and programmes.
• Degree or professional qualification in HR or a related discipline.

Responsibilities

• Support and manage employee relations cases across the USA, including disciplinaries, grievances, dismissals, performance matters, reorganisations, and investigations.
• Partner with managers and stakeholders to provide guidance on employee relations matters and support compliant, fair, and consistent outcomes.
• Conduct or support investigations, including note taking, documentation, report writing, and maintaining accurate case records within HR systems.
• Research, evaluate, and contribute to the development of employee relations programmes, policies, and procedures.
• Deliver and support employee relations training, education, and capability-building initiatives for managers and People teams.
• Work closely with People Operations and People Partnering teams to ensure awareness and understanding of employment law developments and ER best practice.
• Support the development and maintenance of employee relations documentation, policies, templates, and agreements.
• Monitor and analyse employee relations trends and case data to identify opportunities for improvement and risk reduction.
• Support the implementation of initiatives such as Early Resolution Frameworks and continuous improvement programmes.
• Identify opportunities to improve efficiency through AI and digitalisation across ER administration and case management activities.
• Contribute to regional and global employee relations initiatives as part of the wider ER team.

Benefits

• BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level