Employee Resources Specialist

DSST Public Schools•Denver, CO

5d•Onsite

About The Position

The Employee Relations Specialist plays a critical role in fostering a fair, equitable and supportive workplace across DSST. This role manages day‑to‑day employee relations matters, supports workplace investigations, ensures consistent application of policies and partners closely with school leaders to promote a positive work environment. This position is ideal for an HR professional who is detail‑oriented, highly organized, and committed to strengthening systems that support a healthy, mission aligned workplace culture.

Requirements

Bachelor’s degree required or current enrollment in a Bachelor’s degree
2–4 years of HR experience, with at least 1 year exposure to employee relations, case management or compliance
Proficiency in Microsoft Outlook and Teams, Microsoft Excel, & Google Suite
Strong organizational skills and ability to manage multiple cases simultaneously
Excellent written and verbal communication skills
Ability to handle confidential and sensitive information with discretion
Strong attention to detail and documentation accuracy
Demonstrated ability to apply sound judgment and escalate issues appropriately
You are mission-driven: You have a desire to change the way the public school system serves students, so that all kids – regardless of race, ethnicity, or income – have the opportunity to go to college
Mission-driven commitment to education equity and expanding opportunity for all students

Nice To Haves

Experience supporting employee relations work in a multi-site or complex organization
Familiarity with workplace investigations processes
Previous experience in an educational environment or an educational CMO or Charter Management Organization
Basic understanding of employment law principles (i.e. ADA, FMLA, EEO, Title VII, TIX)

Responsibilities

Manage and support a high volume of employee relations cases form intake through resolution, including performance concerns, policy questions, workplace conflict and employee complaints
Serve as a point of contact for HR partners and leaders seeking guidance on routine employee relations matters
Triage cases, escalate complex or high risk issues appropriately and ensure timely follow up
Support workplace investigations, including documentation gathering, interview and coordination
Interpret and apply HR policies to support consistent and equitable decision making
Partner with Human Capital and School leadership to reinforce adherence to policies, procedures and expectations
Coach manages on routine employee relations matters, including documentation and initial performance conversations
Contribute to the development and refinement of employee relations processes, templates and tools
Support training initiatives to that build leader capacity in handling employee relations cases
Strengthen systems that improve efficiency, transparency, and alignment with organizational values.
Maintain accurate case logs, metrics, and documentation
Analyze data to identify trends, root cause and opportunities for proactive support
Assist in preparing reports and summaries for HR leadership
Other duties as assigned based on organizational priorities.
Model our Core Values, Commitment to the Human Condition, and our commitment to equity as a Leader within the Network
Play an active leadership role in building and sustaining Home Office culture
Engage with our school communities to actively build relationships between our schools and the home office
Participate in & support the execution of Home Office & Network-wide events