Employee Relations Specialist Tier 1 (HR/Investigation Exp Req) Remote

VetJobs

1d•Remote

About The Position

The Employee Relations Specialist Tier 1 supports the employee experience by addressing employment-related concerns, conducting and assisting with investigations, and helping managers and employees resolve issues in accordance with company policy, values, and applicable employment laws. The role handles multiple concurrent employee relations activities, resolves assigned cases within appropriate service-level agreements, and maintains clear, thorough documentation. It also provides coaching and training on company policy and employment laws and supports employee relations projects and consultations as needed. This is a remote role available only to applicants located in the listed U.S. states. Work-from-home requirements include a dedicated workspace near the router for a hardwired Ethernet connection, internet speeds of at least 15 Mbps download and 10 Mbps upload, ISP latency under 50 ms, and proof of internet speed. Satellite, mobile-data hotspot, peer-to-peer, and VPN internet connections are not accepted.

Requirements

At least 2 years of experience working in Human Resources, with an emphasis on Employee Relations preferred, and exposure to employee investigations.
Experience leading multiple concurrent employee relations activities, providing clear guidance and timely, consistent execution.
Ability to detail and document case notes, investigation summaries, and correspondence with employees and partners.
Ability to work autonomously and collaboratively, and to build professional relationships with peers, managers, executives, and cross-functional teams across diverse organizations.
Excellent verbal and written communication skills.
Solid understanding of, and ability to communicate about, federal, state, and local regulations; ADA; FMLA; and leave-of-absence procedures.
Ability to conduct business with an absolute commitment to TP USA Values.
Required skills: Process Excellence, Collaboration, Communication, Emotional Intelligence, Open-Mindedness, Critical Thinking, Solution Orientation, Entrepreneurship, AI Proficiency, and Data Literacy.
For remote work: a dedicated workspace near the router that supports a hardwired Ethernet connection; internet speed of at least 15 Mbps download and 10 Mbps upload; ISP latency under 50 ms; proof of internet speed; and no satellite, mobile-data hotspot, peer-to-peer, or VPN connection.

Nice To Haves

Bachelor’s degree in Business or a related HR field preferred.
Employee Relations experience preferred.

Responsibilities

Apply knowledge of company policy, culture, and values to recommend resolutions to employment-related issues and support positive interactions between managers and employees.
Resolve assigned cases within applicable service-level agreements while providing a positive employee experience.
Conduct basic investigations and assist with more complex investigations involving allegations such as harassment, discrimination, accommodation, and retaliation.
Coach and train the Operations Team, and other departments as needed, to promote understanding of company policy and relevant employment laws.
Create and maintain thorough documentation for cases and investigations; assist with disciplinary actions or other documentation concerning employee performance when applicable.
Assist with employee relations projects and consultations related to the employee experience as needed.