Employee Relations Professionals

City of San Antonio78205, TX
Onsite

About The Position

Under administrative direction, oversees the day-to-day operations and strategic administration of Human Resources functions for assigned departments. Interprets, administers, and ensures compliance with City of San Antonio policies, procedures, and programs while serving as the primary liaison between client departments and the Human Resources Department. Acts as an internal consultant to senior management and executive staff to support departmental strategic goals. Plans, organizes, and directs Employee Relations ensuring effective delivery of comprehensive HR services across multiple departments. Working conditions are primarily inside an office environment. May exercise direct supervision over assigned staff. This advertisement will be used to fill one of the following Employee Relations positions: Employee Relations Administrator (salary range: $94,700.58 - $144,524.90 Annually) Employee Relations Manager (salary range: $85,896.20 - $128,844.30 Annually) Lead Employee Relations Business Partner (salary range: $77,910.30 - $116,865.58 Annually) Employee Relations Business Partner (salary range: $70,666.96 - $106,000.44 Annually) Employee Relations Analyst (salary range: $50,221.86 - $75,332.92 Annually) Work Location Varies based upon client department Work Schedule 7:45 a.m. - 4:30 p.m., Monday- Friday Some Employee Relations Professional positions are "unclassified" positions and have no disciplinary appeal rights to the Municipal Civil Service Commission. These positions are likewise subject to at-will employment status and can be terminated at any time for any reason. Department assignments for Employee Relations Professionals are subject to change, depending on business needs.

Requirements

  • Bachelor's Degree from an accredited college or university with preferable coursework in Human Resources, Public Administration, Business or other related field.
  • Two (2) years of progressively responsible professional experience in Human Resources or related field.
  • Four (4) years of increasingly responsible experience in Human Resources.
  • Five (5) years of progressively responsible professional experience in Human Resources to include one (1) year of supervisory or lead experience.
  • Six (6) years of progressively responsible experience in the required personnel specialty.
  • Valid Class 'C' Texas Driver's License.
  • Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.
  • Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.
  • Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks.
  • If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
  • Knowledge of related employment law and policies, such as the Fair Labor Standards Act, Equal Employment Opportunity, and the American with Disabilities Act.
  • Knowledge of statistical analysis methods and basic mathematical skills.
  • Knowledge of position/job analysis and labor market survey procedures and techniques.
  • Knowledge of legal requirements related to day-to-day management of employees which reduces legal risks and ensures regulatory compliance.
  • Skill in utilizing personal computers and associated MS Windows software applications (e.g., Word, Excel, and Access) in the completion of assignments.
  • Ability to operate a computer keyboard and other basic office equipment.
  • Ability to supervise, train, and evaluate staff.
  • Ability to communicate clearly and effectively.
  • Ability to work independently, with minimal supervision, and use rational judgment in making work-related decisions.
  • Ability to analyze complex data and develop clear and concise written reports and presentations.
  • Ability to plan and coordinate complex assignments, utilizing additional staff, if necessary.
  • Ability to protect the organization's value by keeping information confidential.
  • Ability to establish and maintain effective working relationships with City staff and the general public.
  • Ability to maintain an effective level of business literacy about client department's strategic goals, financial position, service delivery and culture.

Nice To Haves

  • PHR, SPHR, SHRM-CP, SHRM-SCP, or other HR Certification.

Responsibilities

  • Monitors departmental vacancies, affirmative action goals, workers’ compensation trends, and turnover.
  • Analyzes trends and metrics to recommend solutions and improvements.
  • Manages client interactions, communicates project updates, and resolves concerns.
  • Researches and analyzes data to support projects, plans, and reports.
  • Provides technical HR assistance to departments.
  • Prepares reports, presentations, and analytical materials.
  • Supports division leadership on projects and special assignments.
  • May coordinate or supervise the work of other employees.
  • Analyzes trends and metrics to develop HR solutions and policies.
  • Maintains strong client relationships and manages expectations.
  • Assesses training needs; coordinates or facilitates training.
  • Keeps departments informed of staffing, affirmative action, workers' compensation, and turnover data.
  • Serves as HR consultant to management, ensuring compliance with policies.
  • Acts as resource to employees regarding workplace concerns.
  • Supervises assigned staff and distributes work in high volume areas.
  • Performs all HR functional areas, including employee relations, recruitment, compensation, development, and safety.
  • Plans, develops, implements, and evaluates HR functions and initiatives.
  • Analyzes data to develop HR programs and policy recommendations.
  • Develops integrated HR solutions aligned with departmental goals.
  • Translates departmental strategic plans into HR operational plans.
  • Conducts HR research to understand occupational and market trends.
  • Performs workforce analysis and interprets data to develop HR programs.
  • Supervises staff, assigns workload, and manages performance; recommends personnel actions.
  • Performs staff functions when necessary.
  • Oversees the planning, implementation, and evaluation of HR operations.
  • Partners with departments to evaluate and implement policy improvements.
  • Aligns departmental strategic plans with HR operational strategies.
  • Creates and advises on programs to improve attraction, development, and retention of City talent.
  • Assists with special HR projects.
  • Develops and coordinates policies related to employee relations, affirmative action, harassment, complaints, and succession planning.
  • Analyzes trends to recommend HR solutions.
  • Provides expert technical HR guidance to assigned staff.
  • Conducts audits to ensure compliance.
  • Establishes employee relations programs and provides counseling and guidance for grievances.
  • Designs and administers training programs for skill development and education.
  • Develops and coordinates Citywide programs such as Tuition Assistance and Extended Sick Leave.
  • Oversees the creation and revision of personnel-related Administrative Directives and provides interpretation to departments.
  • Supports Civil Service and the Firefighter' & Police Officer's Civil Service Commission.
  • Develops and manages Employee Assistance Programs across all divisions.
  • Formulates personnel policies, directives, and regulations.
  • Supervises Personnel Specialists and staff.
  • Implements HR information systems to improve data accessibility and streamline processes.
  • Consults with departments on personnel actions and policies.
  • Conducts HR presentations as needed.
  • Coordinates the preparation of the division’s annual budget.
  • Maintains ongoing communication with staff, City leadership, and stakeholders.
  • Guides reorganizations, workforce planning, and succession planning.
  • Acts as liaison between management, employees, and union representatives.
  • Resolves complex employee relations issues and assists staff as needed.
  • Provides transactional support when needed.
  • Performs related duties as required.

Benefits

  • Tuition Assistance
  • Extended Sick Leave
  • Employee Assistance Programs
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