Employee Relations Manager

LG Electronics • Englewood Cliffs, NJ

9d • $115,000 - $160,000 • Onsite

About The Position

LG Electronics is seeking an experienced Employee Relations Manager with HR Business Partner expertise to lead employee relations for key business units across the United States. The role focuses on fostering a positive organizational culture and strengthening people management through training, coaching, and workforce analytics. It leads workplace investigations, including complex and high-risk cases, in partnership with Legal, Compliance, and business leadership, and owns compliance and risk management across HR practices and policies—including PTO, severance, leaves, and anti-discrimination—in an extended HR shared services environment serving multiple manufacturing and office locations.

The manager is expected to act as a trusted advisor and deliver measurable improvements in engagement, performance, and risk mitigation within a multicultural, multilingual environment. The role includes analyzing employee relations trends, resolving cases within agreed service levels, developing manager coaching and training, managing investigations and corrective actions, identifying systemic issues, and educating headquarters-assigned leaders on U.S. employment law and workplace practices.

The position requires working on-site five days per week in Englewood Cliffs, New Jersey, if in the commutable area, or at one of LG Electronics’ main U.S. facilities. Travel is required as needed for training, investigations, forums, or conferences. The recruiting salary range is $115,000–$160,000 USD.

Requirements

• At least 10 years of HR experience, including at least 5 years in employee relations handling complex investigations, sensitive situations, or labor relations.
• A proven track record of reducing employee relations incidents and improving manager performance through coaching and process improvements.
• Strong investigative, analytical, and written reporting skills.
• Deep knowledge of employment law, policy interpretation, and risk mitigation obtained through HR Business Partner experience.
• Exceptional communication skills across formats, strong interpersonal professionalism, and problem-solving abilities.
• High emotional intelligence and credibility with senior leaders.
• Ability to handle confidential and sensitive matters with discretion.
• Ability to work on-site five days per week in Englewood Cliffs, NJ, if in the commutable area, or at one of LG Electronics’ main U.S. facilities.
• Willingness to travel as needed for training delivery, investigations, forums, or conferences.

Nice To Haves

• HR Business Partner experience in a global or matrixed organization.
• Experience communicating employment matters across diverse cultural perspectives and organizational levels.

Responsibilities

• Lead employee relations intake, triage, investigations, resolution, and documentation as the lead HR partner.
• Resolve complex employee relations issues in alignment with company values and legal compliance requirements.
• Conduct impartial workplace investigations and prepare clear, legally defensible reports with actionable recommendations.
• Partner with Legal, Internal Audit, Compliance, and Compensation on high-risk and sensitive matters.
• Coach leaders on performance management, progressive discipline, restructuring, and terminations to support consistency, compliance, and cultural competency.
• Design and deliver manager training on performance coaching, difficult conversations, anti-harassment, and related topics.
• Support initiatives to strengthen people manager capabilities across the organization.
• Provide assimilation support and ongoing coaching for internationally assigned leaders managing employees in the U.S.
• Design, communicate, and deliver training about policy enhancements to employees and managers.
• Maintain accurate, accessible, and user-friendly company policy documentation online and in handbooks.
• Conduct HR process audits across key compliance and regulatory areas.
• Track employee relations metrics, analyze trends, and implement targeted prevention programs.
• Develop and monitor analytics, KPIs, and audit indicators with HR Centers of Excellence for core programs, including compensation decisions, promotions, learning and development, and performance distributions.
• Manage Affirmative Action Plan compliance and related matters.
• Participate in HR and company-wide culture and employee engagement initiatives, including the Global Culture Council and Employee Resource Groups.
• Improve employee relations processes, tools, and reporting.
• Provide backup support to HR Business Partners on specific matters or during peak periods.
• Reduce repeat complaints and grievances through targeted interventions and identify prevention initiatives that improve engagement and retention.
• Close employee relations cases within agreed service-level agreements while maintaining legally defensible documentation.
• Travel as needed for training delivery, investigations, forums, or conferences.

Benefits

• No-cost employee medical, dental, vision, and prescription premiums for employees and eligible dependents.
• Company matching contributions to a 401(k) retirement savings plan, with immediate vesting and several investment options.
• Paid time off, including company holidays and a combined bank of paid sick and vacation time.
• Performance-based short-term incentives, varying by role.
• Access to confidential mental health resources.
• Personal fitness goal incentives.
• Paid parental leave.
• Family support for those raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group-rate life and disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed