Manager, Employee Relations

Comcast • Philadelphia, PA

1d

About The Position

The Manager, Employee Relations develops and administers Comcast’s employee relations programs and strategies, with particular focus on background-check compliance and workplace investigations. The role provides compliance support for pre-employment background checks, motor vehicle record monitoring, and alternative dispute resolution programs. It investigates escalated employee relations matters reported through the ethics hotline and other channels, advises business leaders and Human Resources partners on complex employee relations matters, and reviews employee communications for employee relations and HR compliance considerations.

The role serves as the primary compliance partner for Comcast’s background check program and oversees or conducts internal investigations. It also supports investigator guidance, reporting and data analysis, employee training, coordination with Legal Compliance and Security, employment claims through the alternative dispute resolution program, and other assigned duties.

Requirements

• 5–7 years of relevant work experience.
• Experience supporting a large employer with a geographically and functionally diverse workforce.
• Exceptional verbal and written communication, presentation, and interpersonal skills.
• Strong organizational, follow-through, and leadership skills.
• Ability to work effectively in a matrixed and fast-paced environment.
• Self-motivated and able to work independently with minimal supervision.
• Collaborative and team-oriented.
• Demonstrated ability to exercise independent judgment and discretion in matters of significance.
• Bachelor’s degree preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Serve as the primary compliance partner for Comcast’s background check program, reviewing and advising on escalated criminal background checks, employment and education verifications, military service reviews, and motor vehicle record checks.
• Evaluate and process background check waiver requests in accordance with company policy and legal standards.
• Oversee and conduct internal investigations of employee relations concerns, including discrimination, harassment, retaliation, and other work-related complaints.
• Guide investigators on investigation strategy, findings, and recommended outcomes.
• Prepare and deliver periodic investigation reporting and data analysis to relevant stakeholders.
• Develop and deliver employee training programs, including training on workplace investigations and company policies.
• Collaborate with Legal Compliance and Security to coordinate investigative functions.
• Facilitate employment claims through Comcast’s alternative dispute resolution program.
• Review employee communications, including communications related to compensation, performance management, Employee Resource Groups, and inclusion and belonging, from an employee relations and HR compliance perspective.
• Perform other duties and responsibilities as assigned.

Benefits

• An array of benefits and support options intended to help employees physically, financially, and emotionally, with personalized guidance and always-on tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager