EMPLOYEE RELATIONS MANAGER - SES - 73000305

State of Florida•Tallahassee, FL

2d•$84,000 - $86,000•Onsite

About The Position

The Florida Department of Revenue’s Office of Workforce Management is seeking an Employee Relations Manager to lead the agency’s Employee Relations business process. The manager provides leadership and oversight of the employee relations program, working with agency leadership, managers, employees, and legal counsel to assess workplace concerns, identify appropriate actions, and ensure practices are fair, consistent, legally compliant, and aligned with the agency’s mission, policies, and values. This is a Selected Exempt Service position and reports to the Director of the Office of Workforce Management. The position is located in Tallahassee. The manager supervises and develops the Employee Relations team; oversees corrective actions for employee misconduct, complaints of prohibited employment practices, workplace accommodation processes, and reemployment assistance claims; interprets employment laws and agency policies; and develops or coordinates employee relations training and guidance for managers and supervisors.

Requirements

At least four years of professional-level employee relations experience, including substantive experience in employee discipline, discrimination complaints, employee accommodations, and advising management on employee relations issues.
At least two years of professional-level supervisory experience within the last five years.
Experience interpreting and applying federal and state employment laws, rules, and regulations.
Experience analyzing complex employee relations matters, identifying relevant facts and issues, and recommending appropriate courses of action.
Experience preparing and presenting reports, recommendations, and briefings on employee relations matters.
Intermediate-level or higher proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.

Nice To Haves

Bachelor’s degree or higher from an accredited college or university in Human Resource Management, Organizational Management, Industrial/Organizational Psychology, Law, or another field relevant to the position.
Experience supervising employee relations functions within the State of Florida’s State Personnel System.
Experience designing or improving employee relations policies, procedures, processes, or programs.
Experience collecting, analyzing, and interpreting employee relations data and identifying trends and opportunities for improvement.
Experience developing and delivering training on employee relations subjects.
Active SHRM-SCP or SHRM-CP certification.

Responsibilities

Lead, supervise, develop, coach, and evaluate Employee Relations team members, setting expectations for quality, timeliness, customer service, confidentiality, and professional conduct.
Oversee the agency’s corrective action process for employee misconduct, ensuring actions are documented, consistent with policy and law, and administered fairly and consistently.
Oversee the evaluation, investigation, response, and resolution of complaints involving discrimination, harassment, retaliation, or other prohibited employment practices.
Oversee workplace accommodation processes under the Americans with Disabilities Act, Pregnant Workers Fairness Act, and applicable religious-accommodation requirements.
Oversee the agency’s reemployment assistance claims process.
Interpret and apply federal and state employment laws, rules, regulations, and agency policies and procedures affecting employee relations.
Develop, provide, and/or coordinate employee relations training and guidance for managers and supervisors.